McDonald's

3.4
2597 reviews
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Business Details

4810 South Broadway, Wichita, KS
67216, United States
(316) 522-0588
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4810 South Broadway, Wichita, KS
67216, United States

Hours

Reviews

3.4
2,597 reviews
5 stars
817
4 stars
541
3 stars
528
2 stars
235
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customization requests.

Food Quality

Several customers complained about the quality of food, describing it as cold, old, or poorly prepared.

Customer Service

Numerous reviews mentioned rude or unprofessional staff, with a lack of acknowledgment or assistance from employees.

Management Issues

Reviews indicated a need for better management and training, with some customers expressing frustration over unhelpful management responses.
  • JJ
    Jack Jenks
    6 days ago
    2.0
    Dine in and it all depends on who's working and what kind of service you get to
  • MG
    Michael Goodell
    Jan 5, 2026
    2.0
    No one could understand and repeat it back to me absurd sentence fragments. Then no one has ever seen the coupon I used. After giving me the wrong order and charging me more than it was, they then try to get me to pay a second time. After about 10 minutes they got in an argument. I was finally was able to leave after that total time 20 minutes. They gave me so much nonsensical information about themselves as to when they took a break who had a break and when they came back I could have ran the shift myself
  • L5
    Lucky-Wolf 55
    Dec 23, 2025
    4.0
    What more is there to say its McDonald's they are always fast when I go here.
  • CB
    Corey Buckner
    Dec 14, 2025
    1.0
    I must say I wait over twenty minutes for my food which is crazy, fast food what a joke for a basic hamburger meal.
  • CS
    Chad Snyder
    Dec 6, 2025
    2.0
    I ordered on my phone and picked up in the drive-thru when I got my bag my fries weren't even in the bag they come in they were dumped in my bag then my sandwich my McDouble wasn't even wrapped completely and just throwing in my bag with mayonnaise and lettuce everywhere The fries tasted like they've been sitting on the dashboard in my car since this morning and hamburger tastes like it was from last night with way too much mayonnaise and that was the only thing on it was mayonnaise and lettuce been trying to call for about 45 minutes now but I can't get through cuz his number's busy I was so looking forward to some McDonald's today I don't get to eat out that often and I was hungry for it and that just ruined my taste for it I hate complaining but when it's gross it's gross and all my life almost 51 years I've never had a fast food restaurant just throw food in my bag and not being individual wrapping hopefully I can get a hold of somebody and get this fixed
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wichita at 4810 South Broadway?

McDonald's Wichita is open 24 hours a day, seven days a week.

Does McDonald's Wichita offer drive-thru service and when is it available?

Yes, McDonald's Wichita offers drive-thru service 24/7.