Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or poorly prepared items, and missing ingredients.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of training for employees and unprofessional behavior.
Inconsistency
The overall experience varied greatly, with some customers noting good service and food while others had terrible experiences.
Customer Experience
Several reviews highlighted a lack of customer care and attention, leading to frustration and disappointment.
DF
Divina Fallen-Nova
3 days ago
1.0
This is sad....ordered 3 of the 5 dollar meals and all 3 of the mcdoubles had no cheese on them and this one in the picture was supposed to be extra pickle and no onions....do employees not know how to read an order screen or just to lazy to care about the customers? I think this store really needs all new staff from crew to management. Also, this place is a joke when it comes to hiring. I personally know of 4 people that have interviewed there, 2 of which were hired yet never started because the General Manager was never able to give them exact times of when to come in because she was to "busy". Every time I have come in to get an order, the order is always wrong, they don't answer the phones and not to mention the wait times are ridiculous.
LL
LucasTheSniper10
Nov 17, 2025
1.0
I called on the phone to report a mustard packet open all over my food. I am allergic to mustard. The price was 50 dollars for 16 burgers and my usual cheat meal??!?!?!
LH
Lana Hewitt
Nov 11, 2025
5.0
Went well. Received all of our food and in a timely fashion.
KM
KimmyKimKim Michelle
Nov 10, 2025
5.0
Scramble eggs are amazing big breakfast with or with out hotcakes either way great meal for breakfast recommended
ML
Melissa Loughborough
Nov 2, 2025
2.0
Just got home with my drive-through order didn’t check it I should. I ordered a number two from the breakfast men, and didn’t get my hash brown not going back for it.