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McDonald's

3.5
(1830 reviews)

Business Details

456 S West, Wichita, KS
67213, United States
(316) 945-8411
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
456 S West, Wichita, KS
67213, United States

Hours

Reviews

3.5
1,830 reviews
5 stars
638
4 stars
378
3 stars
381
2 stars
157
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, such as missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including lack of courtesy and negative attitudes.

Cleanliness and Environment

Some customers appreciated the cleanliness of the location and the friendly atmosphere.
  • TW
    Trenton H (Wetto)
    6 days ago
    5.0
    Great food service in a timely manner.
  • JJ
    James
    Feb 18, 2026
    1.0
    I’ve gone to this location on multiple occasions, every other visit, I’ve been given bags stuffed over the top and twice they exploded all over my floor board, I’ve addressed this to Alejandra the manager and it just seems like the problem isn’t fixed.. it’s not that difficult to utilize multiple bags, even on the bottom of the bag there is an illustration of how the bag should be packed.. now today, around 12:30 PM, I saw drive thru line was backed up out onto West street so I decided to go inside and place my order utilizing the kiosk system.. they still forgot some of my order.. I called and sure enough Alejandra answered and told me to come back to fix the issue.. not only do they mess up drive thru orders, don’t try to go inside and expect better service. I understand it is lunch rush.. but do better.
  • LN
    Lurita Norman
    Feb 17, 2026
    3.0
    The people they hire at these stores really should rethink working with the public!
  • LH
    Lauren Hill
    Jan 29, 2026
    1.0
    Tell me why I ordered 2 sausage, egg, and cheese mcgriddles, and I received 2 plain sausage? One with 2 patties and the other with one. Normally I have decent experiences here, but today was very low.
  • BP
    Ben Presley
    Jan 17, 2026
    3.0
    Ever been to a McDonald's? This one is just like that.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 456 S West, Wichita?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same day delivery, no-contact delivery, and curbside pickup services for your convenience.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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