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McDonald's

3.2
(1767 reviews)

Business Details

3527 N Rock Rd, Wichita, KS
67226, United States
(316) 636-5222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3527 N Rock Rd, Wichita, KS
67226, United States

Hours

Reviews

3.2
1,767 reviews
5 stars
500
4 stars
342
3 stars
363
2 stars
144
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Food Quality

Many reviews mentioned receiving cold or poorly prepared food, with specific complaints about burnt items and incorrect orders.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, including poor communication and lack of urgency.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
  • AA
    Austin
    5 days ago
    2.0
    Food looks like most of it is there but service is terrible today. I've been here 30 minutes after I showed up for my curbside order to get my condiments for pancakes etc. Went inside and nobody at the counter by 15 people waiting. So after 20 minutes I went back outside and am now waiting in the drive through for this. Just don't expect this to be fast.
  • CH
    Curt Hasart
    Feb 19, 2026
    1.0
    Does anyone work here or you just keep back turned to customers? 18 min and waiting for order...
  • KW
    Karen Wiley
    Feb 17, 2026
    1.0
    Done with this location. The wait time is ridiculous!!! Absolutely no one working had a sense of urgency. Drive thru wait is 25-30 mins every evening
  • JP
    Jefferson Parra
    Feb 16, 2026
    1.0
    Mucho tiempo de espera, llegaron las papas frías, faltaron las bebidas… Se tuvo que hablar con el gerente…
  • VN
    vanessa natera
    Feb 16, 2026
    1.0
    Horrible atención esperé 45 minutos por mi comida y la de mi niños para que llegara fría deben cambiar todo el personal

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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