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McDonald's

3.3
(2631 reviews)

Business Details

3430 S Hydraulic, Wichita, KS
67216, United States
(316) 554-7801
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3430 S Hydraulic, Wichita, KS
67216, United States

Hours

Reviews

3.3
2,631 reviews
5 stars
769
4 stars
487
3 stars
573
2 stars
242
1 star
560

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing concerns about food safety.

Customer Experience

While some customers praised individual staff members for their friendliness, the overall sentiment indicated a lack of consistent positive customer interactions.

Management Issues

Several reviews highlighted problems with management, including rudeness and failure to address customer complaints effectively.
  • AJ
    A J
    4 days ago
    1.0
    Disappointed that this McDonalds thinks its ok to not have heat all winter for the past 2 years. The children’s play area is so cold you have to wear a winter coat and boats, hats and gloves. This makes it a miserable experience. I’ve reported this 2 years ago on a survey and still no heat in the childrens play area! Fix the heater!! Its been over 2 years!
  • TC
    Tom Carpenter
    Feb 27, 2026
    2.0
    This location used to be much better. My Big Mac had 1 piece of meat. Note the picture. My Fish Sandwich had only a small drop of tartar sauce and 1/4 slice of cheese and the taste was not fresh but stale. Also ordered 4 Apple pies. They did not have but they said they could replace with Strawberry. Only had 3 of the Strawberry. Very disappointed in the Quality, Taste and the cheapness this location has become ... I will never go back to ANY MCDONALD'S!!! They need to improve their Food Quality, Inventory and Service.... Been a loyal customer for 50 years. No longer....
  • WM
    Wyatt Marsteller
    Feb 22, 2026
    1.0
    Absolutely worthless. Waited 30 minutes in store while a bunch of entitled door dashers got waited on hand and foot. Never called my number, and an employee finally asks if I'm waiting on a door dash. No sir I'm waiting on order number 213. He brings me my food like it's been sitting there forever, get home and it's cold as hell, and they didn't even get the condiments on the burger right. Absolutely trash service.
  • JG
    Julia Gallegos
    Feb 21, 2026
    1.0
    Took a year to receive order, we were pulled forward for ice cream but the real kicker was we could have just ordered minis since these were missing a decent amount of ice cream in each one we ordered which was 3.
  • JB
    Joclynn Buehler
    Feb 19, 2026
    1.0
    I'm normally one to leave positive reviews over negative ones as I understand, sometimes people just have bad days. I've gone here many times. Every time I'm frustrated at something. Rude customer service, taking extremely long to get my food (I waited over an hour once), and this time the lady told me that I needed to go to stall 2.... She said she's waiting on the big breakfast or something like that... I tried asking her what she said because I couldn't hear her well. She gave me an attitude and ignored me.... I literally only Got an English McMuffin..... Now I'm sitting my car waiting.. the fella delivering the food is frustrated (rightfully so, he wasn't rude by any means) because things weren't communicated appropriately... I just don't appreciate the continuous disrespect from this place. There is also eggshell in my sandwich which feels deliberate at this point

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3430 S Hydraulic in Wichita?

McDonald's is open 24 hours every day of the week at this location.

Does this McDonald's location offer delivery service?

Yes, McDonald's provides delivery service daily from 5:00 AM to 2:30 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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