McDonald's

3.5
1088 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2616 W 53rd St, Wichita, KS
67204, United States

Hours

Reviews

3.5
1,088 reviews
5 stars
378
4 stars
244
3 stars
217
2 stars
77
1 star
172

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and inside the restaurant.

Cleanliness

Several customers noted dirty tables and restrooms, indicating a lack of cleanliness in the establishment.

Staff Attitude

Feedback included complaints about rude or indifferent staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items.
  • QQ
    Quixy
    2 days ago
    1.0
    I have gone multiple times giving this mcdonalds a chance on meridian but no matter how many times i order a bacon quarter pounder i get a regular quarter pounder for the price of a bacon one the staff is utterly ridiculous they are all teenagers who are inexperienced and are under very little supervision and it is infuriating to be charged for something im mot receiving please get this right
  • MR
    MILy Rios
    6 days ago
    1.0
    Se tardan demasiado tiempo casi una. Hora solo para. 2. Que exageradas. Aparte. No tienen tanta jente
  • LL
    Leo
    Nov 9, 2025
    1.0
    Hello, I’m very disappointed to see how the quality of food and service at McDonald’s has declined lately. It seems that management no longer pays proper attention to customers or product standards. My recent orders have been extremely disappointing — the food tastes bad, the ingredients feel stale, and the presentation looks poor. Honestly, have you tried eating what you currently serve to your customers? McDonald’s used to stand for consistent quality and respect for its customers, but that reputation seems to be fading fast. I sincerely hope you take this issue seriously and take action to bring back the high standards McDonald’s was once known for.
  • GP
    Greasy gasket Pimps
    Nov 8, 2025
    2.0
    While in the drive through window the lady hands us our drinks and tells us to go on, and when we said we dont have are food, they look at us like we're stupid and act like we never ordered food because they gave it to the car in front of us without going through in, making sure we had everything from our order at the window and clearly didn't confirm the order of the vehicle in front of us and we had to wait with no compensation on top of all that the whole time, not a single employee would actually talk to or acknowledge us
  • AS
    Alex Simmons
    Oct 27, 2025
    2.0
    Ketchup dispensers did not work. Almost every table was dirty. Fountain drink dispensers were filthy. Workers are friendly and courteous.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2616 W 53rd St, Wichita?

Delivery is available daily from 4:00 AM to 3:00 AM the next day.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 10:00 PM on Mondays and Sundays, and 24 hours from Tuesday through Saturday.