McDonald's

3.5
1095 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2616 W 53rd St, Wichita, KS
67204, United States

Hours

Reviews

3.5
1,095 reviews
5 stars
379
4 stars
244
3 stars
219
2 stars
77
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect food.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms.

Staff Attitude

Numerous reviews mentioned unfriendly or dismissive attitudes from employees, impacting the overall customer experience.

Food Quality

Feedback indicated a decline in food quality, with complaints about stale ingredients and poorly prepared items.
  • KT
    Kathy Taylor
    6 days ago
    1.0
    I come here for my lunch break almost daily but recently they started asking me not to use the restroom claiming I make a mess and cause smells that cannot be removed with cleaners. I can’t help it after I have my lunch my body is ready to make room for digestion. Very sad because the bathrooms here are very clean and always stocked with toilet paper
  • AA
    Autumn
    Dec 29, 2025
    1.0
    I used the mobile app, it said to go through drive though due to errors, I go though drive though and they said they didnt even have our order, then I go to the second window and they had it, they were not kind and was acting clueless
  • JJ
    Jay
    Dec 21, 2025
    1.0
    Every single time I order the big breakfast with hot cakes they leave something out.either the syrup, butter, hash brown, or biscuit.. every single time I just go somewhere else
  • KG
    Kimberly Giet
    Dec 17, 2025
    5.0
    I am beyond pleased with the service I got here tonight! I showed up last minute before church. I didn't have a lot of time. My order was complicated but they were very patient with me. They asked me to pull up because we had a large order. I waited a few minutes, not long at all but I was late and had to go. I felt really bad but called and canceled the ordered. After church, i came back for the refund. I asked them if they could remake the order instead. They remade the order without any complaint. Honestly, I will come back here for drive thru weds because of Jaun, Adrian, and Landan. There was also a girl working the window but I didnt get her name. She was also very patient and accommodating. A+ for great service.
  • BB
    B
    Dec 14, 2025
    1.0
    If I have to stop at McDonald's the only reason is for "food" that's Fast. However, they'll get you through the drive through window so they're stats aren't messed up, but now they have curbside pickup stacked in stalls 1, 2, 3, 4, 5, and in front of the window. If I had time for slow food, I'd eat at home or somewhere that has actual food not McDonald's slop that I only stopped for because it should have been fast and convenient, not slow and inconvenient...

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2616 W 53rd St, Wichita?

Delivery is available daily from 4:00 AM to 3:00 AM the next day.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to 10:00 PM on Mondays and Sundays, and 24 hours from Tuesday through Saturday.