McDonald's

3.4
1313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2437 SW St, Wichita, KS
67217, United States

Hours

Reviews

3.4
1,313 reviews
5 stars
392
4 stars
275
3 stars
290
2 stars
133
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a negative perception of the overall service quality.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and incorrect items being served.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and poor restroom maintenance, which detracted from their dining experience.

Mixed Experiences

While some customers praised the friendly staff and quick service, many others had consistently negative experiences, indicating a lack of reliability in service quality.
  • DI
    Daniel Islam
    Jan 5, 2026
    5.0
    Locally owned McDonald's tasty fresh breakfast, clean interior and bathrooms
  • SS
    Spike
    Dec 30, 2025
    1.0
    I have NEVER had a correct order from this location. Always missing items, no ingredients on sandwiches, extra ingredients that are specifically asked for none, and I never get any sauces.
  • AJ
    alyssa johnson
    Dec 8, 2025
    1.0
    I went through the drive through to order 5 large sweet teas with light ice. After receiving them and paying 1070 I drove all the way home to discover they are not sweet tea. Drove back up there told him my order was wrong when I pulled to the window. I told her these are not sweet tea. She giggles and said they’re not well, I can give you a refund. Well, I’m waiting up for my refund. It gets to me that she’s laughing about it like she knew it wasn’t sweetie so I asked for corporate’s number she tells me it’s on the front door. I sit at the window and tell her it’s not there she told me well I don’t know And shut the window. I wait for her to come back and ask her her name. She left and shut the door again. It would’ve never came to this if she didn’t laugh in the first place and just said I’m sorry there’s no way she could be a manager working for me. Why doesn’t she have a name tag on. I would rather drive across town where I know they are not so rude. I will not be back to this location.
  • KW
    Krisst Withers
    Dec 6, 2025
    2.0
    This location is the slowest mcdonalds ever. There could be nobody here and its takes 30 min and the food is always cold. Tonight I came and I waited 20 min in the drive thru cause I use the app and not one person answered. I drove up to the window and they just let me sit there. So I had to park and go in. Then they tell me they dont have socks or salt for my grinch meal no problem I just want my meal. They could at least let people know they are behind instead of making me get out of the car. I have learned my lesson. Rather drive to a different one.
  • WM
    Wanda Myers
    Nov 6, 2025
    1.0
    I would give zero stars if I could, I asked for a cup holder one of 4 drinks fell halfway through before she handed it to me so I had to ask for another cup holder, all 4 drinks I had to ask to be filled as they were all half full, the person taking my order was rushing me so much I had to ask her if she got meals because she didn't ask what drinks we wanted while she was interrupting everything I was trying to order, I asked for 2 meals with hi c and 2 with Dr pepper got home and 2 fries were cold and so salty we couldn't eat them and 2 Drinks that were supposed to be Dr pepper was actually coke. I just moved to this area and this is the nearest McDonald's which we eat frequently due to busy schedules. I will not return to this McDonald's I will drive further for better service and treatment. By the way you may want to tell the girl in the window to wipe her mouth of all the white stuff and not chew gum while serving food

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2437 SW St, Wichita?

McDonald's is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.