Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and rude staff, leading to a negative overall experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others praised the taste when orders were correct.
Cleanliness and Environment
While some customers noted a clean restaurant, others mentioned issues with loitering and unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some employees being friendly and helpful, while others displayed unprofessional behavior.
JJ
Jason
3 days ago
5.0
This is my new favorite McDonalds. The morning staff is incredibly friendly. There seems to be a morning manager who wears pink rim glasses who says "hi" to everyone with a smile and knows the regulars by name. I've been here a few times recently, and it always has a great experience. I quit going to the McDonalds at Central and Hillside due to a bad experience with a staff member there, but this location renewed my faith in McDonalds.
CC
Cedric Copelin
Feb 24, 2026
1.0
Really hit and miss. Sometimes it fast but the food is bad, sometimes it's slow but the food is fresh, but mostly it slow and the food is horrible.
CM
Cynthia Martinez
Feb 23, 2026
5.0
Go for my daily coffee.
GG
Gwenni
Feb 5, 2026
1.0
Every time we go there to this mcdonald's, they forget stuff every time in our bag. One time. The guy in front of ordered Mayonnaise off his hamburger, and they put it in our chicken mcnugget boxes. And when we got home, we had 2 boxes of Mayonnaise and missing 2 boogers tonight. We went, we were missing 3 mcchickens, one mcdouble, one nugget, and one small fry. My kids ask me every time. Can we go through drive through? No, we have to actually go in and take our stuff out of the bag on the table. And see if it's right. The little girl that helped us tonight was the bomb. She finally got it figured out.
And the kid that's just started today. Poor kid didn't know what the heck was going on. I'm pretty sure we'll never go back to that mcdonald's ever again.
BW
Blake Witzke
Jan 14, 2026
1.0
DoorDash driver here. Came to the store at 10:31 for an order, and as of 10:42 the drive thru line hasn't moved at all. No orders have been taken, with several workers standing outside the store. Absolutely horrible service, would not recommend ordering or dining at this location.
What are the operating hours for McDonald's at 1811 N Hillside?
McDonald's at 1811 N Hillside is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and when is delivery available?
Yes, delivery is available daily from 6:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's on N Hillside?
Nearby places include Wichita State University campuses like the Office of International Education and the WSU Hugo Wall School of Public Affairs, as well as the McKnight Art Center and University Mart and Deli.
Are there nearby conveniences or entertainment options near McDonald's on N Hillside?
Yes, nearby are Redbox rental kiosks for movie rentals and Mega-Bytes, a coffee shop and bakery.
How might a visitor to Wichita State University use McDonald's at 1811 N Hillside?
Students and visitors to Wichita State University can conveniently stop by this McDonald's for meals, as it is close to university buildings like the Intensive English Center and campus auditoriums such as Wilner Auditorium.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: