Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,822 reviews
5 stars
517
4 stars
343
3 stars
355
2 stars
183
1 star
424
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a consistently negative experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with frequent complaints about missing items and incorrect orders.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty bathrooms and overall untidy conditions.
Customer Experience
While some customers praised friendly staff and good service, many others expressed frustration with unprofessional behavior and lack of attention to customer needs.
Inconsistent Performance
The quality of service and food varied significantly, with some customers having positive experiences while others faced multiple issues.
- CCCarissa2 days ago1.0After a long wait at the rail we thought the 2 half filled medium fries was unfair and crappy UNTIL we got home and found my husbands box soggy with a thick oil like substance we tour the burger apart and raw completely raw inside ! Then they DO NOT answer the phone even though I tried called for over 2 hrs!
- SCSavina Camacho2 days ago1.0Services are horrible don't make a complaint your food is going to be worse. They over charger you argue with customers. The have menu items they don't want to sell. Or a bacon double cheese and make sure you get two their on the mcvalue menu. Watch them over charge you. They math don't be mathing cause baby we eats! Great example to show your kids to not act in the work place! Mine would never!
- JBJay B5 days ago3.0I jut don't like McDonald's it's cheap and I was on lunch break but normally I do eat bs fast food
- AAAlexiaNov 6, 20251.0The food was okay, there was a little bit of a wait. My biggest complaint is whoever was taking our order. Incredibly rude, kept interrupting us, and frankly was barely listening to what we said we wanted. I recommend she gets trained in the kitchen and never works the headset.
- EEEmerie EliseNov 6, 20251.0Sat in the drive through and they ignored me while they proceeded to take the order of 4 cars in the second lane, did not acknowledge me at all, I started saying hello and asking for them to take my order because I could hear them talking thay whole time but to coworkers and not me, when she finally acknowledged it was trying to get their attention she sounded to have major attitude, durring her taking my order she continues to talk with coworkers and makes it very difficult for me to tell if shes listening to me or not and so I finally get her to enter my items and deal code but then she continues to just talk to others and ignore me but I can see the food on the screen so I move ahead even through she didnt tell me to, I considered just leaving but I had already been waiting 16 minutes just to get to that point because they ignored me, I get to the window and she tells me the code doesn't work and I said its probably because ive been waiting so long its changed codes and it did so then the code disappeared and I no longer could use it or any code because of how long it took, I left. This mcdonalds has repeatedly and consistently disappointed me
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1811 N Hillside?
McDonald's at 1811 N Hillside is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and when is delivery available?
Yes, delivery is available daily from 6:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's on N Hillside?
Nearby places include Wichita State University campuses like the Office of International Education and the WSU Hugo Wall School of Public Affairs, as well as the McKnight Art Center and University Mart and Deli.
Are there nearby conveniences or entertainment options near McDonald's on N Hillside?
Yes, nearby are Redbox rental kiosks for movie rentals and Mega-Bytes, a coffee shop and bakery.
How might a visitor to Wichita State University use McDonald's at 1811 N Hillside?
Students and visitors to Wichita State University can conveniently stop by this McDonald's for meals, as it is close to university buildings like the Intensive English Center and campus auditoriums such as Wilner Auditorium.