Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,353 reviews
5 stars
371
4 stars
251
3 stars
200
2 stars
130
1 star
401
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted consistently cold and poorly prepared food, with complaints about stale items and incorrect orders.
Convenience Issues
Customers expressed frustration with the restaurant's inconsistent hours and mobile order issues, often being told they were closed or unable to fulfill orders.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of acknowledgment during interactions.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
- JSJodi SmithNov 15, 20252.0They need to get more people to work here.I've been in the line for fifteen minutes.
- ECEnrique CastanedaNov 13, 20251.0Don’t understand why instead of a coffee on a meal they cannot give me a cup of tapwater without charging me between $.25 and $.40 more. I even told them just put water in the coffee cup. It’s at 5:30 in the morning and the person taking the order is a person making the drinks because they’re not busy yet. They only have one window. I could understand maybe if the person taking the order is in the first window and the person making the drinks is in the second window, but it’s the same person Instead of making a coffee just give me regular old tapwater. Or I don’t understand why they can’t make a key for a cup of water it doesn’t cost them anymore. They’re just trying to upsell a bottle of Water
- JJJulianOct 28, 20252.0I'm like 90% sure they somehow turn off their mobile order computer or something. This is the only restraunt where it says "This restaurant can't take your order right now" when using the mobile app.
- NSNatasha StewartOct 25, 20255.0This is the only McDonald's I will go to. The staff is always sweet and the Soda is never flat.
- RRrainydayzOct 14, 20254.0This McDonald’s is the closest one to my house that serves food 24 hours a day, so I find myself stopping by pretty often—especially late at night when most other places are closed. It’s convenient to have a spot that’s always open, and I really appreciate being able to grab something hot and fresh no matter the hour. The food is usually good and consistent with what you’d expect from McDonald’s. My orders are almost always correct, and the fries are typically hot and crispy, which I definitely appreciate after a long day. That said, the wait time can be quite a while on most nights, especially during the later hours when there are fewer staff members working. It’s not usually a dealbreaker, but if you’re in a rush, it’s something to keep in mind. Still, the employees are generally polite and do their best to keep things moving as quickly as possible. Overall, this location is a solid choice if you’re looking for a reliable meal after hours. The convenience of being open 24/7 makes it one of my go-to spots when I’m craving something quick and familiar late at night
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1645 S Webb Rd, Wichita?
This McDonald's location is generally open from 5:00 AM to 11:00 PM Monday through Sunday, with some days open 24 hours.
Is delivery available at this McDonald's location?
Yes, delivery is available 24/7 every day through their online platform or app.
What delivery and pickup services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday and Sunday, with extended or 24-hour service on Wednesday through Saturday. Tuesday has drive-thru hours from 5:00 AM to 4:00 AM the next day.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's via a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
Are there any nearby restaurants to McDonald's at 1645 S Webb Rd?
Yes, nearby restaurants include Pizza Hut, Taco Bell, Subway, Taco Shop, Golden Chick, and another McDonald's location.
What nearby facilities can help with financial services when visiting McDonald's?
Nearby financial service options include LibertyX Bitcoin ATM, Western Union, The Exchange Network ATMs, Meritrust Credit Union, Edward Jones, First Command Financial Advisor, and Brandon M. Giefer, MBA - First Command Financial Advisor.
Are there pharmacies or convenience stores near McDonald's?
Yes, there is a Walgreens nearby that serves as a pharmacy and convenience store with cosmetic and beauty supplies.
Does this McDonald's offer free WiFi and other services?
Yes, this location offers WiFi, drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering.