Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times in the drive-thru, often exceeding 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items.
Customer Service
Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or unhelpful service.
Food Quality
Several customers noted that food was often cold or not prepared correctly, impacting overall satisfaction.
YM
yo mama
Jan 4, 2026
2.0
Susan was very rude at the drive through speaker
SB
Stephen Bates
Dec 21, 2025
2.0
I sat in line for over 20 minutes and when I finally got ready they told me it was 10:30 and they weren't serving breakfast. Explained to them had been in line for over 20 minutes all they said was sorry. Several people kept leaving because it was taking so long In the drive thru
TT
Trent
Dec 10, 2025
1.0
I have sat in this line for longer than it would have taken my to go to Dillon's, buy potatoes, cut them, and fry them myself. Then go to Best Buy and buy a SodaStream and make my own soda. Unfortunately we used the app so McDunce has already been paid, or I would leave.
JF
Jason Franks
Dec 3, 2025
1.0
Was there the other night when do the drive-thru orders were messed up staff seem to be out of it and not know what they're doing me and my wife will not go back there again
WW
Wichita88
Dec 2, 2025
1.0
Fill up the fries! Laying over in the bag and 3/4 of the way full. Do better.