McDonald's

Reviews

• OP

  OP Potato

  Feb 21, 2026
  1.0
  Went to pick up online order and was told breakfest started. I have screen shots. The order was placed at 3:37am. Arrived at 3:43AM to pick up an online order. Was ignored at the drive through and I had to call the restaurant to get acknowledgement. At 3:51am, Was told they are serving breakfast. 3:52am, had to call to cancal the order and lost money. Very exhausting trying to figure out their ever evolving schedule. Could of swore breakfast started at 5am to 6am. Not 3 am....not 4am! Never going to McDonald's again, anywhere. This keeps happening repeatedly at various locations and has never been an issue before and am tired of the games.
• HE

  Hannah Eitzenhefer

  Feb 6, 2026
  1.0
  Food and person who took my order were nice but the girl at the second window was RUDE I was asked to park and in the middle of asking where their spots were she shut the window on me and shrugged he shoulders. I was not able to get her name but I remember she had a really strong eyeglass prescription if that narrows it down.
• JE

  John Evans

  Feb 2, 2026
  3.0
  It's McDonald's. It's crap. Now overpriced crap. But it's quick easy and familiar. You go in knowing what to expect and usually end up disappointed. At best it's ok but rarely that good.
• JJ

  John Clay Goetting Jr

  Jan 31, 2026
  1.0
  This is the worst ran McDonald's on the southeast side of town. Drive up to Webb and have a much better experience. This location needs a new manager and that manager needs to hire a whole new crew.
• TT

  thothathenaeum

  Jan 30, 2026
  2.0
  I would have to give this place a solid 2. My Filet-O-Fish was on point which I admired. But I was disappointed when I specifically asked for extra pickles on my McCrispy and clarified it not once, but twice. Upon opening my sandwich I was disappointed to find that there were ZERO pickles on it at all despite asking for extra pickles. However I am grateful that I was not charged for the extra pickles despite not getting any to begin with. On top of this I asked for ice water and was barely given any ice. I was given ice that was just floating on top rather than filled with ice then water. I mention this because every other place I have gone to always fills the cup entirely with ice then water, not just a a few cubes floating on top. Which lead me to be even more disappointed. The person at the window had an unusual time swiping my card which startled me a little out of fear of being used on a fake scanner to get my card information. Not sure if this was the case or not but I'd like to believe it was just an honest error. I treated the staff respectfully and with manners and was mostly communicated through head nods. I understand the staff were surely tired and exhausted from work so I'm not entirely bothered by their lack of enthusiasm but I am disappointed in not receiving ANY pickles at all on my sandwich despite ordering extra on top of getting barely any ice in my water. Hopefully staff were just having a rough time in the moment and honest mistakes were made. I don't plan on coming here again but my respect goes to the staff for their efforts. I would have to say this was one of the worser McDonald's I've gone to in terms but I believe I may have just caught them at a bad time because it seems relatively well put together. To anyone looking to come here I would say try it once but if it's a bad experience or similar to mine, do not come here again. To McDonalds (Owner): I have already used the link you have been sharing. I think this place needs a drastic shift in the workplace for their employees. A better attitude, establish camaraderie, and a motivation that gets them excited to work even if it's not their goal to stay working there. It really makes all the difference and in turn will ensure better service and no mistakes when taking orders. What's to say this can't be one of the most highest regarded McDonald's out there? I encourage both the customers and the employees to do better, therefore we can have a McDonald's us customers genuinely enjoying going and for the workers to genuinely enjoy working at.

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