Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,589 reviews
5 stars
534
4 stars
297
3 stars
297
2 stars
127
1 star
334
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many noted issues with cold items, incorrect orders, and overall poor presentation.
Cleanliness
Several reviews praised the cleanliness of the location, contrasting with complaints about service and food quality.
Staff Attitude
Mixed feedback on staff behavior, with some customers highlighting friendly service while others experienced rudeness and unprofessionalism.
Mobile Orders
Customers frequently encountered problems with mobile orders, including charges without receiving food and incorrect items.
- MGMelissa Griffin5 days ago1.0Bad service, cold food, wrong food, the employees don’t have a care in the world about time and just walk around like zombies and when I ask a question they look at me like they are lost. Manager Nicole sounds friendly on the phone but doesn’t know how to run a shift and have her employees clean up. While I waited for my mess up food I came Inside The lobby because they only have one person on the headset when they have two drive-through speakers. Everyone waiting in line in drive thru #2 has to back out and go to the First speaker box if they want their order taken. This McDonalds always messes up my food and half the time the cooking staff doesn’t even know what goes on the sandwiches. It’s joke save your time and money and don’t eat at this location HARRY\WEBB
- SASissy AlexanderNov 17, 20251.0My family ordered our food. All most 50..00, set down and was there about 10 min lights go out gate locked, ans we had a 4yr.. old sound asleep, cold outside and i went up an ask for manager, yes we were tired been at hospital in wichita, with grandson, dad met me there to pick mom and son up, simply ask why lights went out, she very rudley said we close at 9, i am are not from there, i said you could have atleast left a light on so the kids could see to eat she flipped a light on as she was coming up, and informed me i could turn them off ,this light is all you get and walked off, her own employee looked at her with raised eye brows. I will say, and being nice, that lady has no business in customer service/ managment position... we will go to sonic from now on. Good luck if you go there around 9, as she said we close down.
- JJJocko JohnsonNov 9, 20255.0Xpensive
- BDBecca DoeskenOct 11, 20252.0Its not healthy but it was quick
- ACAlecia CostillaSep 29, 20251.0Placed a mobile order and got there and they said they didn’t see it. So they said my card would not be charged and I didn’t receive any food but I go check my bank account and I was charged for it.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 1219 S Rock Rd, Wichita?
McDonald's at 1219 S Rock Rd, Wichita is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru services and what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 11:00 PM.
What delivery services does McDonald's at this location provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from this location online?
You can place your order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's at 1219 S Rock Rd?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, nearby fast food options include Spangles and Subway, which you might visit before or after dining here.
What nearby entertainment or convenience options are near McDonald's at 1219 S Rock Rd?
Nearby you can find Redbox for movie rentals and Kangaroo Express for convenience items and gas.
Are there any nearby dessert or ice cream shops close to this McDonald's?
Yes, Braum's Ice Cream & Dairy Store and Braum's Ice Cream & Burger Restaurant are nearby for dessert options after your meal.
What additional services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.