McDonald's

3.3
2173 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
122 N Seneca, Wichita, KS
67208, United States

Hours

Reviews

3.3
2,173 reviews
5 stars
644
4 stars
452
3 stars
470
2 stars
189
1 star
418

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall food quality.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted that the location was clean, while others pointed out issues with cleanliness in the dining area and bathrooms.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete, contributing to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences during their visits.
  • PF
    Polykon The Fearless
    6 days ago
    5.0
    I want to say a special thank you to the manager this evening named Star. She had excellent customer service, smiled and apologized for something that wasn't even her fault, and was polite and courteous while also being efficient and fast. Star and bodies would have manager should be at a restaurant also staying two hours past her normal shift. People who go above and beyond with a smile on their face and with good customer service. It's a tough world out there to do so in this day and age so since I saw it I wanted to mention it. Thank you so very much for the good experience Star, I hope you are blessed beyond measure.
  • TC
    Tony Clark
    Oct 28, 2025
    5.0
    I mean its a McDonalds. Always love the Fish-O-Fillet!
  • MF
    Mikel Fire
    Oct 28, 2025
    1.0
    These people stole my money. I came up there and ordered . It was at night. The food was cold and I immediately took it back. They had me park while they said they made more. I drove off and what ever they gave me was reheated in a microwave. And I could tell. I drove back and they are closed. I threw it out the window after a few bites. They got me for some money. If they were getting ready to close they should of refunded. This was a awful experience. The owner needs to send his friends and park at QT. He needs to pop up. I feel sick .
  • DD
    Dylan Dirksen
    Oct 20, 2025
    1.0
    Don’t order McDonalds. The kiosks don’t print out receipts so you won’t remember the order number. Then the manager (assumingly) was handing out take out orders…instead of reading the order number, the manager read what was in the bag. I assumed she meant me (because I didn’t get a receipt printed out) not knowing it was someone else’s order. When I asked for a large cup, the manager tried charging me for another large drink that I ordered (again, not very helpful with the kiosk not printing a receipt) the manager never apologized and seemed rude. Then MY order got served and I find out my food was room temperature, not hot. Very disappointing.
  • KJ
    Kyran James
    Oct 13, 2025
    2.0
    This store has been my go to for years, order is always right and great customer service. Until recently, my orders have been wrong, cold, or made sloppily the last few times I have went and there’s a specific lady with a red Iphone in her back pocket and dreads with the nastiest attitude. You don’t need to smile at me when you hand me my food but you can communicate like an adult. Definitely going downhill.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 122 N Seneca, Wichita?

McDonald's at 122 N Seneca, Wichita is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 122 N Seneca offers drive-through service 24/7.