McDonald's

3.3
2182 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
122 N Seneca, Wichita, KS
67208, United States

Hours

Reviews

3.3
2,182 reviews
5 stars
649
4 stars
451
3 stars
470
2 stars
189
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted consistently cold and unsatisfactory food, with complaints about incorrect orders and food preparation.

Cleanliness

While some customers noted the location was clean, others reported unsanitary conditions and poor hygiene practices among staff.

Positive Staff Experiences

A few customers praised specific staff members for their excellent service, indicating that there are employees who go above and beyond despite overall negative experiences.
  • AM
    Amanda Marshall
    1 day ago
    2.0
    Waited 20 minutes for cold food.
  • DD
    Destynee DuBree
    1 day ago
    5.0
    My children love the play place.
  • AA
    Abigail Almack
    Dec 29, 2025
    1.0
    If I could give zero stars I would me and my friend went there to order food and we get up to the window they give us the food forgot the two drinks and slam the door in our faces when he gets the drinks and hands them to us he forgot the sauce and when we told him he questioned us like we were lying, terrible place don't recommend.
  • JS
    Josh Santiago
    Dec 9, 2025
    1.0
    Service was absolutely atrocious as the drive thru person kept waving cars to wait at the rail which put five cars stuck and the fifth car had already gotten their meals. We waited ten mins for fries and a 10 PC nugget all while getting honked at by people behind us. The guys came out to give us the meal we had ordered and brought the wrong meal to the wrong car several times. The car in front of us got his meal and sped off while another employee came outside asking the poor kid bringing the food out what was taking him so long like she wasn't a part of the problem. I told her that it wasn't his problem or issue and that the manager inside shouldn't have waved the cars to the rail as this caused a huge hold up in a fast food drive thru. I understand waiting for cooking times and that is acceptable however what's not ok is the fact that the manager made five cars wait and blamed the kid that was bringing the meals out to the cluster that the manager created. This was a very poor service and the manager definitely could have helped his team get the meals out instead of standing at the first window on their phone while waving us through. Will not be going back to this McDonald's at all this would not be acceptable at any other establishment and it shouldn't be here either.
  • PF
    Polykon The Fearless
    Nov 18, 2025
    5.0
    I want to say a special thank you to the manager this evening named Star. She had excellent customer service, smiled and apologized for something that wasn't even her fault, and was polite and courteous while also being efficient and fast. Star and bodies would have manager should be at a restaurant also staying two hours past her normal shift. People who go above and beyond with a smile on their face and with good customer service. It's a tough world out there to do so in this day and age so since I saw it I wanted to mention it. Thank you so very much for the good experience Star, I hope you are blessed beyond measure.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 122 N Seneca, Wichita?

McDonald's at 122 N Seneca, Wichita is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 122 N Seneca offers drive-through service 24/7.