Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,238 reviews
5 stars
381
4 stars
269
3 stars
214
2 stars
111
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with frequent complaints about missing items.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of responsiveness and poor handling of issues.
Inconsistent Experience
While some customers praised the food and service, many others reported consistently negative experiences at this location.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.
- AMAloneea M2 days ago5.0Josué and Preston are the BEST workers very nice and sweet gentlemen they deserve a raise
- GOGiovanni Ornelas4 days ago3.0Everything was good but I paid for cheese on my chicken sandwich and didn’t get cheese
- ASArleth SotoNov 17, 20251.0The manager is extremely rude and unprofessional. She slammed the drive thru window in my face and was unwilling to communicate with me. They got my order wrong and didn’t want to give me my sauces, she then proceeded to try and charge me for my sauces and got mad when i said i didn’t receive them. She ended up only giving me one of my sauce out of all the ones i ordered and slammed the drive thru door.
- JMJess MansNov 6, 20251.0I confirmed my order with them at both windows and they still got the whole order wrong. Clearly nobody with a brain works here
- DDDylan DirksenOct 26, 20251.0When I ordered from the kiosk and to where I had to pay at the register. Kiosk didn’t print out a receipt. Had to ask the lady at the register to give me a receipt. Then they asked if I wanted a different McFlurry instead of the s’mores one I ordered (apparently they can’t make it anymore) so they refunded me my money for the McFlurry. (Also I bought my meal off the monopoly menu) when I get my food and saw my Big Mac didn’t have a monopoly piece, the manager was rude and didn’t want to give a monopoly piece that was ADVERTISED on the kiosk. I didn’t really pay about $10 just a hear a “Sorry”. Worst management I’ve ever seen. What a scam that they won’t FIX their kiosks.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1421 N West St, Wichita?
The McDonald's at 1421 N West St, Wichita is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight on Thursday and Friday. On Saturday, the drive-thru is open from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this location offers delivery including same-day and no-contact delivery, as well as curbside pickup services.
How can I place an order online or via mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available for iOS on the Apple App Store or Android on the Google Play Store.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services and amenities does this McDonald's provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1421 N West St, Wichita, KS 67212, USA.
Are there any nearby fuel stations where I can fill up my vehicle around this McDonald's?
Yes, nearby you can find Dillons Fuel Center and QuikTrip gas stations, convenient if you want to fuel your vehicle before or after visiting McDonald's.
What nearby stores or services can I visit in the area around this McDonald's?
Nearby you can visit places like ABC Discount Smoke Shop for tobacco products, Wig Lady and Wildviolet Salon for hair and beauty services, or Liberty Tax Service if you need tax assistance.
Are there any nearby entertainment or relaxations spots close to this McDonald's location?
Yes, you can find Family Health Massage for spa services, Humidor Cigars & Lounge for a relaxing tobacco lounge, and Redbox kiosks for movie and game rentals nearby.