Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Food Quality
Food quality is inconsistent, with reports of cold or improperly prepared items, but some customers enjoyed fresh and hot meals.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reports of dirty facilities and unsanitary conditions.
Efficiency
Service speed is often criticized, particularly in the drive-thru, with long wait times reported by several customers.
Management Issues
There are complaints about management behavior and decision-making, affecting overall customer satisfaction.
KB
Kristi Bakhtiar
5 days ago
5.0
Just a quick bite to eat. Fast and friendly.
CT
Corbin Tyree
Nov 11, 2025
5.0
Donuts were great as always! Thus os good quality Asian food, and I highly recommend it!
CO
Clayton Osburn
Oct 21, 2025
5.0
We go to this store a lot and it's always clean and service is very fast!
RG
Ross Gruetzemacher
Oct 17, 2025
5.0
This McDonalds is one of the most efficient and well run franchises I am aware of!
CG
Cassie G
Oct 2, 2025
1.0
Took my kids to this McDonalds on Greenwich and 21st street by Target, after their football game and softball practice. We Went inside to order, the receipt printer was out of paper, I told the lady at the front counter and she acted like she couldn’t hear anything I said, then once I told her which order we were, she told me my order number. Then she gave me and my daughter our cups, we went to the fountain drinks and my son wanted Powerade, and BOTH sides of the fountain were completely empty and just water. I went back to the front to ask the same lady with green hair if they had Powerade back behind the counter, and she said, “yea well that’s gonna take me a minute.” My son decided to just change to a different drink instead. The place was empty, maybe 1 or two cars in the drive thru line outside, and there was trash and empty straws. We grabbed our food to go, I get home and this was the snack wrap order I got!? I asked for no lettuce, but they dumped a huge amount of ranch I could pour it out… I’m not usually o e to write bad reviews, and I don’t hold McDonalds to any type of high standard by any means… but this was truly the worst one ever..