McDonald's

3.4
1067 reviews
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Business Details

11130 E 21st Street North, Wichita, KS
67226, United States
(316) 315-0199
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11130 E 21st Street North, Wichita, KS
67226, United States

Hours

Reviews

3.4
1,067 reviews
5 stars
375
4 stars
208
3 stars
199
2 stars
74
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the restrooms and dining area.

Food Quality

Mixed feedback on food quality, with some customers praising freshness while others complained about cold or improperly prepared items.

Staff Attitude

Customer interactions with staff varied widely, with some praising friendly service while others reported unprofessional behavior.

Efficiency

Many customers noted slow service, especially in the drive-thru, leading to frustration.
  • KB
    Kristi Bakhtiar
    Nov 19, 2025
    5.0
    Just a quick bite to eat. Fast and friendly.
  • CT
    Corbin Tyree
    Nov 11, 2025
    5.0
    Donuts were great as always! Thus os good quality Asian food, and I highly recommend it!
  • CO
    Clayton Osburn
    Oct 21, 2025
    5.0
    We go to this store a lot and it's always clean and service is very fast!
  • RG
    Ross Gruetzemacher
    Oct 17, 2025
    5.0
    This McDonalds is one of the most efficient and well run franchises I am aware of!
  • CG
    Cassie G
    Oct 2, 2025
    1.0
    Took my kids to this McDonalds on Greenwich and 21st street by Target, after their football game and softball practice. We Went inside to order, the receipt printer was out of paper, I told the lady at the front counter and she acted like she couldn’t hear anything I said, then once I told her which order we were, she told me my order number. Then she gave me and my daughter our cups, we went to the fountain drinks and my son wanted Powerade, and BOTH sides of the fountain were completely empty and just water. I went back to the front to ask the same lady with green hair if they had Powerade back behind the counter, and she said, “yea well that’s gonna take me a minute.” My son decided to just change to a different drink instead. The place was empty, maybe 1 or two cars in the drive thru line outside, and there was trash and empty straws. We grabbed our food to go, I get home and this was the snack wrap order I got!? I asked for no lettuce, but they dumped a huge amount of ranch I could pour it out… I’m not usually o e to write bad reviews, and I don’t hold McDonalds to any type of high standard by any means… but this was truly the worst one ever..
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Wichita, KS?

McDonald's in Wichita, KS is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.