Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,349 reviews
5 stars
476
4 stars
324
3 stars
251
2 stars
121
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some customers received cold or improperly prepared items, while others praised the freshness of their meals.
Staff Attitude
Customer experiences with staff varied widely, with some reporting friendly service and others encountering rude or unprofessional behavior.
Cleanliness
The restaurant was noted for being clean by some customers, but there were also reports of unsanitary practices by staff.
Ordering Experience
Issues with the ordering system, including app malfunctions and problems with mobile orders, were commonly mentioned.
- ACApril CantuNov 2, 20252.0I was honestly confused when I walked in as I truly did not know of I was required to order through one of the two kiosks in the lobby or if an actual person would show up to take my order from the front counter. Someone DID come and take my order, and she was kind and helpful. However, it was obvious she was in the middle of another task.
- SMShawna MaxtonOct 28, 20251.0Serving raw hamburgers ..just nasty
- EKEthan KossoverOct 26, 20255.0Just like every McDonald’s. Quick service and reasonable prices. Really nice rewards program and friendly staff.
- RWRoyce WegnerOct 24, 20255.0I ordered a caramel frappe and a nice woman there gave me a free fry. 5 stars for sure !!
- SNsusan norwoodOct 23, 20252.0I paid with cash and the cashier did not give me the pennies that would make correct change. When i asked about it, she laughed. That is the equivalent of stealing. You had already asked me if i wanted to round up. I declined. But this is the same thing. The meat did not cover the area of the bun so that one side of the burger was just bread and condiments. I will never go back
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 10321 W 21st, Wichita, KS?
McDonald's in Wichita, KS is open 24 hours every day, from Monday to Sunday.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's Wichita is open 24/7, every day of the week.
What delivery services does this McDonald's offer?
This McDonald's location offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Can I order McDonald's food online or use a mobile app for faster service?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android for convenient ordering.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at 10321 W 21st have a rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
Are there other fast food options near McDonald's in Wichita at 10321 W 21st?
Yes, nearby you can find Subway, Wendy's, Papa Murphy's, Domino's Pizza, and David's Express, offering a variety of fast food choices.
What nearby amenities can I visit after dining at McDonald's on W 21st in Wichita?
Nearby amenities include Eagle Ridge Dental for dental care, Mathnasium tutoring center for education, and Great Harvest Bread Co bakery for fresh bread and pastries.
Are there places for beauty and wellness near McDonald's at this location?
Yes, nearby you can visit UL Nails & Spa, SpaRenity Nails and Organics, Palm Beach Tan tanning salon, and Lavender Winks flower and gift shop.
If I'm visiting McDonald's in Wichita, what entertainment or shopping options are close by?
Nearby entertainment and shopping options include Rally House Wichita West for sports wear and souvenirs, MobileComm for mobile phones and electronics, and Bath & Body Works for beauty products.