Jimmy John's

4.1
264 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7325 W Taft, Wichita, KS
67209, United States

Hours

Reviews

4.1
264 reviews
5 stars
164
4 stars
38
3 stars
22
2 stars
13
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff interactions.

Food Quality

Mixed reviews on food quality, with some praising the sandwiches while others complained about portion sizes and freshness.

Cleanliness

The restaurant was noted for being clean in several reviews, although some customers reported unsanitary conditions.

Pricing Concerns

Many customers felt that the prices were too high for the value received, especially compared to competitors.

Positive Experiences

Despite the issues, several customers highlighted positive experiences with friendly staff and good food.
  • JL
    Jeanette Lewis
    Oct 26, 2025
    1.0
    Put a mobile order in at 702pm took 20 minutes to get my sandwich when I arrived at store there was only one person cleaning windows and the rest came from back I was only customer and people who came after me got food before me
  • EE
    elizabeth eckhart
    Oct 11, 2025
    1.0
    Not sure how to write the name of the manager but was told her name is Kia and I spoke with her and she was quite short and quick and insulting. She also said to hold a moment and had a man come on the phone to further insult me. I didn't get an opportunity to try Jimmy John's restaurant due to the fact that if someone is this pathetic to me on the phone I don't ever have any intention to not only try it, but it's also very important to make sure that everyone realizes that when people are treated like dirt that one should not even be going there as a customer. There was no reason for Kia to be treating me like dirt but she did.
  • SS
    stuff sanders
    Aug 14, 2025
    5.0
    In the week before our daughter's wedding on 7/26, we placed an advance order of sandwiches to be picked up from the Taft St location, and delivered to the bridesmaids, so that they could eat before the wedding, on the day of. Unfortunately, the date got messed up, and I received a call saying it was ready about 15 minutes later. I was panicked! How could I keep these sandwiches fresh for 5 days? I called the store and explained my dilemma, offering to pick them up that day, if nothing could be done. Fortunately, the manager was able graciously to delay our order until Saturday, when we picked it up! Once again, JJ saved our day, feeding all the bridesmaids and bride delicious sandwiches, and ensuring no one fainted! And thank you for helping to "iron out" one of our many hiccups leading up to the day. Thank you for great food, great customer service, and helpful friendly staff! Meg Sanders
  • LS
    Liz Stilwill
    Aug 12, 2025
    2.0
    Went through the drive thru asked for a number 1. Asked if I could get it toasted but apparently you can only get certain flavors toasted which is weird. Why cant I just get my ham sandwich toasted? Weird. I go to the window and the kid didnt put my order in because he didnt understand why I didnt want a different flavor sandwich so I could get it toasted. I told him I would just take the number 1 the usual way. They gave me a sandwich with more cheese than anything. 1 single sad slice of meat. Get it together jimmy johns. 1 slice of meat for an almost 9 dollar half sandwich is horrible.
  • LS
    Lizzie Schmucker
    Aug 3, 2025
    1.0
    Overall disappointing experience. Severely lacking in options for topping compared to Subway and others. Significantly more expensive than Subway for no extra value. Quiet, unfriendly environment. There's no reason to come back here again with better options out there.