Jimmy John's

3.8
183 reviews

About

Sandwich Restaurant

Location

Jimmy John's
10758 W 21st St N, Wichita, KS
67205, United States

Hours

Reviews

3.8
183 reviews
5 stars
92
4 stars
35
3 stars
15
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly and attentive, with specific mentions of employees like Alex and CJ providing excellent service.

Order Accuracy

A significant number of reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about inconsistency in portion sizes and quality, particularly regarding meat and bread.

Speed of Service

Customers frequently noted the fast service, especially in the drive-thru, although some experienced long wait times during busy periods.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, particularly with dirty tables and restrooms.
  • SS
    Stacy
    Dec 24, 2025
    1.0
    Just had the worst tuna sandwich I’ve ever had. Old bread and hard cheese and too much lettuce. Could have made a better sandwich myself and will from now on. Not worth the price!
  • BM
    Breck Milburn
    Dec 15, 2025
    5.0
    This location's staff is great and easy to work, Reed is very customer oriented! Definitely a regular here!
  • BP
    Blazeyaface Durante prince
    Nov 20, 2025
    5.0
    Pickles are good I froze mine n put koolaid on it
  • JK
    James Kilner
    Nov 16, 2025
    4.0
    Came in from out of town around 4. Food was good. A worker named corban told me to write a review and i thought they did a good enough job. Would come back again.
  • LF
    Lara Flanders
    Sep 28, 2025
    2.0
    The food is great, but at this location, I never get what I ordered. I usually order two or three things, and something is ALWAYS left out of the bag.