HTeaO - Wichita (Tyler & 13th)

4.7
440 reviews

About

Tea Room
HTeaO offers freshly brewed tea hourly featuring over 20 flavors of the best 100% broadleaf iced tea. All of our tea is brewed with double-pass reverse osmosis water and is available by bottle, gallon, & 5 gallons sizes. In addition to our world class tea, we offer the best bagged ice both crushed and cubed! We are your local YETI retailer merchandising the full line of YETI products.

Location

HTeaO - Wichita (Tyler & 13th)
1280 N Tyler, Wichita, KS
67212, United States

Hours

Reviews

4.7
440 reviews
5 stars
355
4 stars
52
3 stars
11
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Tea Quality

Customers consistently praise the delicious and refreshing tea flavors, with favorites including Texas Chai and Georgia Peach.

Customer Service

Service quality is inconsistent; while some staff are friendly and helpful, others exhibit poor communication and rudeness.

Variety and Sampling

The ability to sample different tea flavors is highly appreciated, enhancing the customer experience.

Cleanliness

The store is generally reported as clean and well-maintained.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent adherence to store policies.
  • KK
    Kat
    Oct 24, 2025
    5.0
    Always have to swing by here when I’m out west. Love the tea and the store 🔥
  • ZC
    Zachary Carlino
    Oct 5, 2025
    5.0
    Was helped by Savannah who went above and beyond helping me and my wife try to figure out why her rewards account wouldn’t work they way it should! She was a very stand out young lady and I cannot stress enough how friendly she was!!!
  • DK
    David Kelley
    Sep 26, 2025
    1.0
    Urgency is not a word that exists here. If you come here to wait and accomplish nothing this is the store for you. I truly cannot recommend the store. What should take less than a minute somehow takes 15 every time.
  • T2
    They will come 4 U 2
    Aug 21, 2025
    5.0
    Georgia Sweet Peach is great
  • EH
    Eva Hayes
    Aug 9, 2025
    1.0
    HTeaO at Tyler & 13th lacks consistency in quality & customer service. Drinks are more watery, communication skills are poor, & manners are nonexistent in several of the employees. Some of them are very good though. There have been several wrong orders over the last year & a half, & it just depends on who is working if you will be treated respectfully. Some of them are upset with the customer when they did not give what was ordered & they need to remedy it. I do not understand that at all. It is awful enough that they resent you for their error, but once, they gave us a gallon of the wrong flavor & would not change it out even though we went back with it right away. I should have made this review back then. I chalked it up to inexperience & probably mistaken judgement at that time. Unfortunately, we know better now. In Wichita, we frequented this location bc it is closer to home, but honestly, the East location is far better. After today, we do not know if we will go back because the rudeness was that bad. Beware neighbors.

Frequently Asked Questions About HTeaO - Wichita (Tyler & 13th)

What types of tea does HTeaO offer?

HTeaO offers over 20 flavors of freshly brewed 100% broadleaf iced tea, brewed hourly.

What sizes are available for HTeaO's tea?

Tea is available in bottle, gallon, and 5-gallon sizes.