Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1025 East Douglas Ave in Wichita is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently reported slow service and staff being unprofessional or rude, leading to a frustrating experience.
Food Quality
While many customers praised the burgers and fries, there were complaints about incorrect orders and food not being cooked as requested.
Pricing Concerns
Several reviews mentioned that the prices are high for the quality of food, making it less appealing for budget-conscious customers.
Positive Staff Interactions
Despite some negative experiences, there were numerous mentions of friendly and helpful staff, particularly during busy times.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about the dining area not being well-maintained.
BB
Brent Barr
Nov 13, 2025
1.0
I've had better burgers for less money.
Southeast Carryout for instance. GREAT burgers and sides!!
MA
Moises Alvarez
Nov 10, 2025
5.0
Burgers and Fries were great and the food came extremely quick! It was fresh and I couldn't complain as it was the ideal and perfect American Bacon Cheeseburger!
AC
AAron Clark
Oct 26, 2025
1.0
Came here twice and the service was terrible both times. There are 20 people behind the counter, but only 2 or 3 of them are working at any given time. Took forever to get my food and both times I had to ask several people for my milkshake.
TS
Tamairla Spencer
Oct 20, 2025
4.0
Food is always good, just not always how you order it. Overall though it's a great experience
XN
xof nave
Oct 20, 2025
5.0
I walked in about an hour before close while it was fairly busy but was greeted by Alex and Logan as soon as I walked in. Alex came by first to ask how the burger was even though they were busy and when I left Logan asked me too. These two guys were a solid team and were quick to get burgers out even though it was busy during the last hour. I would highly recommend this five guys.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1025 East Douglas Ave accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at this Wichita location?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is delivery available from the Five Guys at Old Town in Wichita?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
Can I customize my burger or milkshake at this Five Guys location?
Yes, customers can choose from more than 250,000 burger combinations and over 1,000 milkshake options to customize their order.
What payment methods are accepted at Five Guys on East Douglas Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys offer in-store pickup?
Yes, in-store pickup is available for customers.
Are there any wheelchair accessible facilities at the Five Guys on East Douglas Ave?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Five Guys in Old Town?
You can visit The Anchor, a local pub and American restaurant, or explore The Swope Lofts, a historical building and accommodation nearby.
Is there a convenient ATM near Five Guys at 1025 East Douglas Ave?
Yes, the INTRUST Bank ATM is located nearby for convenient cash withdrawals.
Are there any dry cleaning services close to Five Guys for quick errands?
Yes, Usave Cleaners Wichita and In The Bag Cleaners are nearby options for dry cleaning and carpet cleaning services.