Dutch Bros Coffee

4.4
323 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
2860 N Maize Rd, Wichita, KS
67205, United States

Hours

Reviews

4.4
323 reviews
5 stars
240
4 stars
27
3 stars
17
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Erika and Nikki for their exceptional service.

Order Accuracy

Several reviews highlighted issues with incorrect drink orders and preparation, leading to customer dissatisfaction.

Wait Times

Customers frequently reported long wait times in the drive-thru, with some experiencing delays of over 30 minutes.

App Functionality

There were mixed reviews regarding the mobile ordering app, with some customers finding it misleading or ineffective.

Drink Quality

While many enjoyed the drinks, there were complaints about inconsistencies in drink preparation and quality.
  • GG
    Gabrielle
    1 day ago
    3.0
    I love Dutch bros and I would pick them over any other coffee franchise however this location is going down hill. The drinks always used to be good but now it’s hit or miss. The last 2-3 times I have bought coffee here, the milk has been spoiled and chunky. There is also one girl who works in the morning that i have seen talk to people for so long after they pay and get their drink that it creates a long line ! The other morning she was leaning in a car, talking and sharing a snack with the driver all during morning rush!
  • CC
    Cassandra
    2 days ago
    1.0
    They are so slow and drinks are not made correct consistently. Ordering ahead on the app doesn’t matter either. They will skip you when you’re waiting in the normal line and take others orders of people who arrived after you. This place is just not run well and they probably need better management. Should not take half an hour in a drive through for a drink.
  • MS
    M Stewy
    Nov 30, 2025
    2.0
    Team there has always been kind and pleasant. However, used the app to order ahead and after showing up when the app specified the drink would be ready, the worker indicated they do not start the mobile order until you go to the window to pick up. Why order ahead through the app then? Kind of useless and the app is very misleading by giving you an estimated time when the drink would be ready. The drink is pre paid, why not make it? When I received the hot coffee, all the syrup was at the bottom and didn't find this out till it was mostly drank. Bummer. Would suggest visiting a real coffee shop.
  • LL
    Lori
    Nov 26, 2025
    5.0
    Love this place. I come here frequently and the staff are always smiling, friendly, and having fun while working. Sometimes I like to switch up what I get and they're always so helpful with drink recommendations and working with dietary restrictions. They have a ton of different drink options for everyone in your family from your grandpa to your kids!
  • CC
    Chibi2590
    Nov 19, 2025
    5.0
    The employees at this location are phenomenal. They are courteous and fast. The drinks are delicious. The app is great for getting free drinks. Today I got to meet the owner and he is a wonderful man and be made my day so much better then it was when I entered that drive thru. Keep up the great work everyone at this location and for all your wonderful kindness. Of note is an individual named Max. He was so kind.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!