Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers reported long wait times in the drive-through, with some experiencing delays of over 20 minutes.
Drink Quality
While some customers praised the drinks as delicious and well-made, others noted issues with incorrect orders and excessive ice.
Customer Service
Feedback on staff friendliness was mixed; some customers highlighted excellent service and kindness, while others experienced rudeness or lack of knowledge.
App Experience
Several customers expressed frustration with the app ordering process, citing new policies that hindered its effectiveness.
CA
Charlotte Allen
Jan 5, 2026
5.0
I ordered the seasonal Iced Hazelnut Truffles Mocha and it was one of the best drinks I've ever had I've been back every day since before work to start my day off great!!!!
OJ
Orville Nelson Jr
Dec 31, 2025
1.0
I used to absolutely love this location and I dont know what has happened lately but if I get a hot coffee its half full and if I get an iced drink it isn't right and takes 40 minutes to get through the drive through with 6 cars in line I love dutch bros but I refuse to go to this location anymore. At least until it gets figured out because they are usually so fast and extremely nice.
JW
Justin Wenrich
Dec 1, 2025
4.0
Good coffee. They just didn't know what a cappuccino was..
CH
Cassandra Hubbard
Oct 6, 2025
5.0
Latoyia and Aubrey are absolutely wonderful and hold a conversation with me. They know how to make my drink exactly the way I want.
LG
Lisa Gallardo
Sep 27, 2025
1.0
I went through the drive through and ask for a fizz drink extra extra sweet. They bring my drink to to the window and I can tell it's not extra sweet. I know this because I have ordered it before and the drink is very dark in color. The girl took it back and then brought it back the same and said he remade it. Now I know he didn't remake it that fast. The lady at the window was a little rude. I will not go back to this one. I would rather drive an extra 5 miles out of my way and go to the one on West street.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation for Dutch Bros Coffee at 4823 S. Washington Avenue, Wichita?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is Dutch Bros Coffee located on S. Washington Avenue in Wichita a drive-thru?
Yes, this location has a drive-thru for your convenience.
Does Dutch Bros Coffee offer a rewards program?
Yes! You can earn 3 points for every dollar spent, with no point limits. Download the Dutch Bros app to start collecting points.
Can I order Dutch Bros Coffee drinks ahead of time on my phone?
Yes, you can order ahead using the Dutch Bros app; customizations can be made through the app, but complex orders are best made in person for the best experience.
Does Dutch Bros Coffee deliver to my location?
Dutch Bros Coffee does not offer delivery directly, but some third-party services may provide delivery.
Are children and families welcome at this Dutch Bros Coffee location?
Yes, the location welcomes children and families and offers a kids' menu including Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What nearby dining options are available around Dutch Bros Coffee at 4823 S. Washington Avenue?
Nearby dining options include Arby's, Jalisco Restaurant, El Jalisco Restaurant, KFC, Subway, Hog Wild Pit Bar-B-Q, Long John Silver's, IHOP, and Pardon My Cheesesteak, offering a wide range of food choices before or after your coffee visit.
Are there any nearby shops or services to visit when heading to Dutch Bros Coffee?
Yes, nearby you can find Cellular Sales and Verizon for mobile phone needs, BornExotic for clothing, Entz Hobbies for crafts, Farmers Insurance, Buselt Agency LLC, and Lentz Eye Care for health and professional services.
What nearby wellness and beauty services are close to Dutch Bros Coffee?
You can visit John Hill barber shop, Marvelous Massage, New Style Salon, Ray of Sunshine wax bar and spa, and Pampered Pets LLC nearby for beauty, massage, spa, and pet grooming services.