Dutch Bros Coffee

4.5
115 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
4823 S. Washington Avenue, Wichita, KS
67216, United States

Hours

Reviews

4.5
115 reviews
5 stars
94
4 stars
5
3 stars
4
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praise the staff for being kind and helpful, others report rudeness and poor service.

Order Accuracy

Several customers experienced issues with incorrect orders and drinks not being made as requested, leading to dissatisfaction.

Wait Times

Many reviews highlight long wait times in the drive-thru, with some customers expressing frustration over delays.

Drink Quality

Overall, customers enjoy the drinks, noting their flavor and variety, although there are complaints about drinks being served warm or with too much ice.

Atmosphere

The location is generally described as pleasant and welcoming, with some customers appreciating the quiet seating areas.
  • CH
    Cassandra Hubbard
    Oct 6, 2025
    5.0
    Latoyia and Aubrey are absolutely wonderful and hold a conversation with me. They know how to make my drink exactly the way I want.
  • LG
    Lisa Gallardo
    Sep 27, 2025
    1.0
    I went through the drive through and ask for a fizz drink extra extra sweet. They bring my drink to to the window and I can tell it's not extra sweet. I know this because I have ordered it before and the drink is very dark in color. The girl took it back and then brought it back the same and said he remade it. Now I know he didn't remake it that fast. The lady at the window was a little rude. I will not go back to this one. I would rather drive an extra 5 miles out of my way and go to the one on West street.
  • AX
    Alban Xhafa
    Sep 23, 2025
    5.0
    We enjoyed the quiet corner seating.
  • KC
    Kristi & Guillermo Chamorro
    Sep 22, 2025
    1.0
    I am a big at Dutch Brothers fan and have frequent them all over Colorado before moving here to Wichita, Kansas. This particular location does not embody the friendliness that I have come to know from Dutch Brothers. I like to use the app to order ahead of time and have found that it is useless at this location. I was just informed by the gal at the window that they will not start your order if you order through the app and come through the drive-through until you actually arrive at the drive-through window to pick up your order. I voiced my concern with the point of having an app to be able to order before you come, but yet they will not start your order till you get to the window although I have seen orders be brought out to people in the drive-through line Frequently. She stated that this is a new policy that started this week. She refused to give me the number to her manager at this location and said only corporate would talk to me about my concerns. I am doing my due diligence and letting others know that ordering through the app at this location is useless as they will not do your order until you pull up to the drive-through window as of this this week with their new policy.
  • MM
    Madysone M.
    Sep 17, 2025
    5.0
    i go here quite frequently like 3 times a week, everytime i do it is great service, the people are always amazing. great customer service.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!