Dunkin'

3.2
177 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wichita, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3134 N Maize Rd, Wichita, KS
67205, United States

Hours

Reviews

3.2
177 reviews
5 stars
77
4 stars
17
3 stars
14
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service received.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, leading to frustration and disappointment.

Product Availability

Customers frequently noted that the store was out of various menu items, particularly donuts, which is concerning for a donut shop.

Cleanliness and Environment

Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, indicating that there are positive experiences to be had.
  • SS
    swetha sali
    Oct 22, 2025
    5.0
    Fantastic customer service
  • MM
    Matthew Manes
    Oct 17, 2025
    1.0
    Folks, this is the second year that I have strived to get this Halloween bucket thing. Heaven’s sakes, why this this such a tall order (no pun intended). Last year, I call Dunkin’ at one store and they either have the bucket with no munchkins or I call another store and vice versa. This morning, I get wise and order around 7am and pickup at 4:30pm. Genius move in my mind…until I get there…they have no munchkins. I explained why Dunkin’ will be the reason for an ulcer and they said that they don’t begin orders until they come in. In other words, you make an order and if your order isn’t ready when you arrive, tuff. I was livid. They said that could have more out in 1.5hrs. C’mon Dunkin’. I apologized to the human being behind the counter that had to hear me rant about how this place was all things evil. If you’re reading this and have at least half a brain, GO TO KRISPY KREME!
  • DG
    DellA Gibson
    Sep 8, 2025
    2.0
    I was told a month ago they no longer make or serve long johns...Wth? Won't go back.
  • BB
    Breckyn Blue
    Aug 26, 2025
    3.0
    I don’t usually complain, but it’s kind of ridiculous. Most of the time they get my order right, I order the same thing everyday before work. But more and more often they mess up my sandwich. I would rather wait for a sandwich that’s correct than be given two pieces of bread that don’t even fit each other
  • JK
    Joseph Kent
    Aug 23, 2025
    1.0
    Had the worst experience at this location. They continually are out of many products. They were abrupt and unapologetic. We have had to go to the west street location to receive good service and get menu items we want on many occasions. I am only giving 1 star because it is a requirement to post.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Wichita, KS?

Dunkin' in Wichita, KS is open daily from 5:00 AM to 9:00 PM, with Sunday delivery service until 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.