Dunkin'

4.1
450 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wichita, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11310 East 21st St N, Wichita, KS
67206, United States

Hours

Reviews

4.1
450 reviews
5 stars
265
4 stars
77
3 stars
34
2 stars
20
1 star
54

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing food.

Service Quality

Service quality varied significantly, with some customers praising friendly staff while others experienced rudeness and poor customer service.

Food Freshness

Several reviews mentioned stale or cold food items, particularly donuts and sandwiches.

Cleanliness

There were complaints about hygiene practices, particularly regarding glove usage and overall cleanliness.

Drive-Thru Efficiency

While some customers appreciated the quick drive-thru service, others noted long wait times and prioritization of drive-thru over in-store customers.
  • SH
    S H
    Nov 26, 2025
    3.0
    Went through the drive thru and ordered a dozen donuts. Asked for specific, repeated twice and they were still 3/4 wrong which I didn’t realize until I got to where I was going. Donuts were also slightly hard, not fresh at 730am.
  • KS
    Karen S
    Oct 14, 2025
    1.0
    Places order waited 30 mins asked about our order only to be told that they had equipment breakdown ..when asked for a refund they had to get our order slip out of the trash..they threw it away and never said a word to us...we will never return there..
  • CW
    Ceyaira Washington
    Aug 12, 2025
    2.0
    Drive thru cashier 8/12 around 8:10 was rude
  • TM
    Tyler Manfredonia
    Oct 17, 2020
    1.0
    Didnt even get one of my drinks because they apparently didnt have even though it was on my recipe. The drink i did get wasnt even what i ordered.The staff was extremely rude as well basically ignoring the people in the lobby to push drive thru. I guess i made the mistake of going here instead of starbucks.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wichita, KS?

Dunkin' in Wichita, KS is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers delivery and curbside pickup services.