Dairy Queen Grill & Chill

3.9
816 reviews
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Business Details

3248 N Rock Rd, Wichita, KS
67226-1313, United States
(316) 636-4563
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3248 N Rock Rd, Wichita, KS
67226-1313, United States

Hours

Reviews

3.9
816 reviews
5 stars
380
4 stars
197
3 stars
112
2 stars
51
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, inattentive, or rude service, particularly in the drive-thru and at the counter.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or poorly prepared items, and issues with incorrect orders.

Ice Cream Praise

Many customers enjoyed the ice cream offerings, particularly the Blizzards and soft serve, highlighting them as a strong point for the business.

Cleanliness Concerns

Some customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite service complaints, there were positive mentions of friendly and helpful staff members, especially in specific instances.
  • JF
    Jakin Fletcher
    Dec 30, 2025
    5.0
    My kids love going here. There is something satisfying about ice cream with fries. Good stuff!
  • JJ
    Jabber_Wocky1
    Dec 20, 2025
    4.0
    Not too bad, they just need to wipe down the walls
  • RJ
    Robert Jantz
    Dec 6, 2025
    4.0
    Drive thru order. I ordered and was given a total and told to pull around. I said thank you and it fell on deaf ears. I pulled up to the window and she told me the total, took my card and shut the window without another word. After about 4 minutes she opened it up and handed me my card with receipt and then handed me my food minus the blizzard I ordered. I waited, she just looked at me not saying a thing, waiting for me to leave. I said, can I get my blizzard? She turned and grabbed it behind her and promptly handed it to me not bothering to say sorry, turn it upside down like they normally do and are supposed to do. I told her thank you again and again, it fell on deaf ears. If I wanted to be ignored and treated like a racist I'll go somewhere else. I was nothing but nice the whole transaction and she just ignored me and gave me looks that could kill. Worst service at this store ever.
  • RH
    Ryan Hunt
    Nov 12, 2025
    5.0
    This DQ does a good job and is pretty fast at getting your order.
  • RE
    Rex Erwin
    Nov 6, 2025
    4.0
    The absolute best Soft Serve Ice Cream Cones
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular opening hours for Dairy Queen Grill & Chill at 3248 N Rock Rd, Wichita?

Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.

Are there any special holiday hours or closures for Dairy Queen Grill & Chill?

Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 3:00 PM, and on December 31, 2025, from 10:30 AM to 7:00 PM.