Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
810 reviews
5 stars
378
4 stars
194
3 stars
111
2 stars
51
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and inattentive service.
Food Consistency
Many customers expressed dissatisfaction with food quality, citing issues like runny ice cream, incorrect orders, and cold or overcooked items.
Cleanliness
The cleanliness of the restaurant received positive remarks, although some customers noted areas needing attention.
Customer Experience
Several reviews highlighted positive interactions with staff, particularly in accommodating special needs and providing friendly service.
Order Accuracy
Numerous complaints were made regarding incorrect orders and missing items, leading to frustration among customers.
- RHRyan HuntNov 12, 20255.0This DQ does a good job and is pretty fast at getting your order.
- RERex ErwinNov 6, 20254.0The absolute best Soft Serve Ice Cream Cones
- VMVicki MasseyMonroeOct 9, 20255.0One of my favorite places to get icecream. Vanilla cone dipped in chocolate. Yummy.
- BFBecky FetrowOct 3, 20255.0Was awesome
- RDRobert DorlandJul 27, 20251.0I happened to be passing by and decided to whip on in for an icecream cone, and after getting in the drive thru line i had better thoughts and wanted to jus go inside, so we did just that! Upon walking up to the counter where i had to wait on "Sabrina" to finally decide(after looking over at us TWICE) to come and take my order, and while l was ordering and trying to count out my money, Sabrina was very rude; she was rolling her eyes as if i was bothering her, she completely ignored my friend who was with me which was trying to get to sign up for their rewards program, AND to top it all off i ordered 1 icecream cone, and after taking my order, she turns around and walks over to the warmer shelf and just stood there DOING ABSOLUTELY NOTHING!!!! I jus can't make this make sense...if u hate ur job and jus dont really want to be at work then so be it, but please do not be rude to customers who come in and order 1 stinking icecream cone.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular opening hours for Dairy Queen Grill & Chill at 3248 N Rock Rd, Wichita?
Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Are there any special holiday hours or closures for Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 3:00 PM, and on December 31, 2025, from 10:30 AM to 7:00 PM.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQCakes.
Does Dairy Queen Grill & Chill offer any family-friendly services or amenities?
Yes, they provide booster seats, high chairs, are wheelchair accessible, have restrooms, outdoor seating, free WiFi, and are family-friendly with good accommodations for kids.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Can I order food online or via an app from Dairy Queen Grill & Chill?
Yes, you can order online through their pickup order URL and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
What are some nearby food options customers can find around Dairy Queen Grill & Chill?
Nearby food options include Orange Julius for smoothies and juices, Wasabi East for sushi, Noodles & Company for fast casual food, Smoothie King for healthy drinks, ICTea for bubble tea, and Jimmy John's for sandwiches.
Are there nearby services for beauty or wellness around Dairy Queen Grill & Chill?
Yes, nearby you can find Model Nails, Barbiez Lash Studio, Sora Nails & Spa, Trinity Chiropractic, and Dr Christopher Beech for chiropractic care and holistic health.
What nearby fitness or recreational facilities can visitors to Dairy Queen explore?
Visitors can access Snap Fitness for workouts and Wichita Nutrition for smoothies and spa services near Dairy Queen Grill & Chill.
Are there other automotive or repair services near Dairy Queen Grill & Chill?
Yes, nearby are Kansasland Tire & Service, Goodyear Tire, and Cycle Gear motorcycle and bicycle store for automotive and motor parts and repairs.