Customer service experiences vary widely, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
Food quality is inconsistent; some customers enjoy their meals while others report incorrect orders and cold food.
Cleanliness
The restaurant is generally clean, but some customers noted issues like sticky floors and unclean areas.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Ice Cream Popularity
The ice cream, particularly Blizzards, is well-loved by many customers, often highlighted as a favorite.
JM
Jared McDaniel
1 day ago
1.0
Spent $12 on a tossed and sauced tender meal with onion rings. Came missing a tender and with only like 6 onion rings. What a complete scam. They also messed up our ice cream order.
CR
Corey Schroedter (RatBurger08)
Dec 9, 2025
5.0
Rather go here than the chik fil a that's always packed for lunch. Always good service and good food!
KK
Kama Kisling
Dec 3, 2025
5.0
Picked up a couple of ice cream cakes. They were ready when promised and a hit at the party!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the hours of operation for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 7777 W Maple St, Wichita, KS 67209, US.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, wheelchair accessible, and offers booster seats and high chairs for children.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/44787/.
Are there any outdoor seating options at Dairy Queen Grill & Chill?
Yes, the restaurant offers outdoor seating for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Target Store Wichita-Far-West for shopping, Rose Bowl West for bowling and dining, and Emperor's Japanese Grill for an Asian dining experience.
Is there a nearby coffee shop if I want to grab a drink after my visit?
Yes, Starbucks is located nearby and is a great place for coffee and snacks after your visit to Dairy Queen.
What nearby services are available if I need quick errands done during my visit?
Nearby services include CVS Pharmacy for medical supplies and shopping, Lowe's Home Improvement for hardware needs, and minuteKEY for locksmith services.