Chipotle Greenwich Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary conditions reported frequently.
Service Quality
Customers consistently reported rude and unhelpful staff, with many experiences of slow service and lack of attention to customers.
Food Quality
Many reviews mentioned issues with food quality, including incorrect orders, low portion sizes, and food that was cold or poorly prepared.
Availability of Items
Frequent complaints about the restaurant being out of key ingredients, leading to customer dissatisfaction and frustration.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
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Agustin Benitez
2 days ago
1.0
This has happened to me multiple times at this Chipotle. The service is consistently bad and the employees seem careless and uninterested in helping customers. When they are making the food, they barely pay attention to portion sizes and do not seem to care about the quality of what they are serving. It always feels rushed and sloppy, like they just want to move people through the line instead of making the order correctly. I keep leaving disappointed and frustrated because this is not a one time issue. I would not recommend this location if you want good service or fair portions.
MN
MyTam Nguyen
6 days ago
5.0
Had an excellent experience at Chipotle thanks to great customer service from Tavyn. The service was smooth and fast but also Tavyn was super friendly and accommodating with special requests, like extra lettuce and sour cream. He had a great attitude even though I had come in near close. Thanks Tavyn!
CK
Caleb Klein
Dec 29, 2025
1.0
We have tried this location multiple times both in person and delivery and it has been terrible almost every time. It is slow preparing the orders every time we order delivery and food has been terrible multiple times. Chicken dry and stringy multiple times. We can’t order delivery anymore cuz it defaults to this location but we will only eat at North Rock location as it is way better. Hope they can get this location figured out.
MM
Matthew Miller
Dec 26, 2025
3.0
We arrived an hour and a half before closing and the store was in disarray. They said they had had a rush and been super busy. The girl preparing our bowls was rushing us and super inpatient even though we were the only ones there because her manager had just told her they could "preclose", whatever that meant. The food was still pretty good. I'll certainly be back and I believe this experience might have been an anomaly, but this was my experience.
CK
Chris K
Dec 17, 2025
1.0
For the past year or so, I would have told anyone that this is the best chipotle in town. Nice folks, big serving sizes and they were FAST to get you in and out.
After some recent additions to the team, they have definitely lowered their standards. With three on the front line, there was a very interesting dynamic.
1- The gal making the food acts like portion sizes come directly out of her pay. She doesn’t speak up so you have no clue what she’s saying.
2- Standing there doing nothing
3- The gal at the register is slower than the gal making the food, cashing a backup. She is impossible to understand and I didn’t appreciate having a receipt shoved in my face.
If this is the quality of service we have to look forward to, I’m out.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill on Greenwich Rd offer?
Chipotle offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill at 2608 N Greenwich Ct, Wichita?
Chipotle is open daily from 10:45 AM to 10:30 PM.
How can I order food online from Chipotle Greenwich Rd?
You can order online through Chipotle's official order site at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Greenwich Rd have a rewards program?
Yes, by signing up for Chipotle Rewards, you can earn free food and get exclusive offers.
What is Chipotle Mexican Grill's commitment to food quality?
Chipotle uses only 53 real ingredients sourced from farms that practice humane and sustainable methods, serving food without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Wichita?
It is located at 2608 N Greenwich Ct, Sedgwick, Wichita, KS 67226, USA.
What nearby coffee shops can I visit before or after eating at Chipotle on Greenwich Rd?
Nearby coffee shops include Dutch Bros Coffee and Panera Bread, both excellent places to grab a coffee or snack alongside your visit to Chipotle.
Are there other fast food options near Chipotle on Greenwich Rd?
Yes, nearby fast food options include Wendy's, Panda Express, and Blaze Pizza, providing additional variety if you're exploring dining options in the area.
What shopping options are available around Chipotle Greenwich Rd?
Shoppers can visit nearby stores such as Duluth Trading Company, SKECHERS Warehouse Outlet, Old Navy, Marshalls, and Under Armour Factory House near Chipotle.
How can nearby amenities like Sydney's Pet Resort and Spa be useful during a visit to Chipotle?
If you have pets, Sydney's Pet Resort and Spa nearby offers pet boarding, grooming, and sitting services, allowing you to enjoy your meal at Chipotle worry-free.