Business Details
About
Mexican Restaurant
Chipotle 21st & Amidon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
358 reviews
5 stars
204
4 stars
51
3 stars
23
2 stars
24
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.
Food Quality
Mixed reviews on food quality, with complaints about small portions, bland flavors, and incorrect orders, contrasted by positive feedback on freshness and taste.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including disorganized and unsanitary conditions.
Customer Experience
Many customers expressed disappointment in their overall experience, citing poor customer service and lack of attention from staff.
- MHMichael Hendricks2 days ago5.0Chipolte Mexican Grill is my go to place when I want fast food that does not taste like fast food. The burritos and bowls are always fresh and very tasty and filling. They could lower the price a bit on the burritos, but, probably won't happen. Staff has always been friendly and efficient.
- LDLucas DuncanDec 10, 20255.0Delicious as usual
- YAYaser AlherzNov 21, 20255.0This is my favorite location as far as I know in Wichita. They don’t skip me on my portions just because I want a burrito and they know how to roll it. Good avoid the location on South Seneca all cost.
- KTKathy TaylorNov 15, 20251.0Can’t make an order correctly. Too focused on quantity than quality
- HMHeather MartinezNov 4, 20251.0This is a usual place that I love to take my girls to eat, it’s close to the house and taste great. However, we will not be to back to this location after last night. Upon having the person at the bar make our burritos/bowls, I noticed she was in a pretty sour mood. I ignored it at first until one of us asked her a simple question and she replied very rudely telling him she didn’t understand what he was saying. I then asked the person at the register if I could speak to the manager on duty (at this point I was done with her attitude) and she responded that she didn’t believe her co worker had an attitude. I said can I please speak to a supervisor? She then began to explain how there was a line forming and that’s why they were frustrated. I spent $40 plus dollars just then at this location and to be treated the way we were was unacceptable. I am currently a supervisor at a popular coffee house, and if we treated our customers the way these young ladies were aloud to treat us it would have cost us our jobs. Chipotle has definitely went down hill in the past years and will continue to go down as long as they allow customers to be treated this way, simply because employees aren’t wanting to do the job their getting paid to do. With the biggest issue being my husband is Mexican with no accent, and the way she looked at him telling him she didn’t understand what he was trying to say when he was speaking clearly, was embarrassing and belittling. In the afternoon when trying to reach a manager the next day. We were unable to get through to the store, though we did grab the cards at the counter for management. I have left voicemails on each of the listed number and have not received a call back. Unfortunately this may be the last time we choose to dine at chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 21st & Amidon offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.
What are the operating hours for Chipotle Mexican Grill at 2121 N Amidon Ave?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at this location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an order online for Chipotle at 21st & Amidon?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Wichita, KS?
It is located at 2121 N Amidon Ave, Sedgwick, Wichita, KS 67203.
How can I contact Chipotle Mexican Grill at 21st & Amidon for inquiries?
You can reach them by phone at +1 316-869-0185 or by email at KS.3508.21stAmidon@chipotle.com.
Does Chipotle embrace any diversity policies?
Yes, this location welcomes LGBTQ customers and is inclusive to all.
What nearby places can I visit before or after dining at Chipotle Mexican Grill at 21st & Amidon?
Nearby places include Verizon for mobile needs, Browers Brownies bakery for dessert, and Starbucks for coffee and drinks to complement your meal.
Are there banking services near Chipotle for easy access to finances?
Yes, Intrust Bank and Commerce Bank ATM are nearby, providing convenient financial services for customers visiting Chipotle.
Will I find retail and other services close to Chipotle Mexican Grill at 21st & Amidon?
Yes, there are several nearby retailers such as Payless ShoeSource for shoes, RadioShack for electronics, and Wholesale Fireworks for special event needs.