Chipotle Mexican Grill

3.9
353 reviews
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About

Mexican Restaurant
Chipotle 21st & Amidon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2121 N Amidon Ave, Wichita, KS
67203, United States

Hours

Reviews

3.9
353 reviews
5 stars
201
4 stars
50
3 stars
23
2 stars
23
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Food Quality

Food quality is inconsistent, with reports of undercooked items, bland flavors, and issues with portion sizes.

Cleanliness

Some customers noted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Many customers feel that the portion sizes do not justify the prices, leading to perceptions of poor value.
  • YA
    Yaser Alherz
    3 days ago
    5.0
    This is my favorite location as far as I know in Wichita. They don’t skip me on my portions just because I want a burrito and they know how to roll it. Good avoid the location on South Seneca all cost.
  • RB
    Riky Boots
    Nov 15, 2025
    1.0
    Can’t make an order correctly. Too focused on quantity than quality
  • EG
    Ernest Gomez
    Nov 4, 2025
    4.0
    La comida era lo esperado. Las chicas que atendieron estaban unbpoco apuradas sin crear una conexión con el cliente. Fueron amables sienembargo el apuro les quita la sonrisa. Local eataba desordenado y sucio.
  • HM
    Heather Martinez
    Nov 4, 2025
    1.0
    This is a usual place that I love to take my girls to eat, it’s close to the house and taste great. However, we will not be to back to this location after last night. Upon having the person at the bar make our burritos/bowls, I noticed she was in a pretty sour mood. I ignored it at first until one of us asked her a simple question and she replied very rudely telling him she didn’t understand what he was saying. I then asked the person at the register if I could speak to the manager on duty (at this point I was done with her attitude) and she responded that she didn’t believe her co worker had an attitude. I said can I please speak to a supervisor? She then began to explain how there was a line forming and that’s why they were frustrated. I spent $40 plus dollars just then at this location and to be treated the way we were was unacceptable. I am currently a supervisor at a popular coffee house, and if we treated our customers the way these young ladies were aloud to treat us it would have cost us our jobs. Chipotle has definitely went down hill in the past years and will continue to go down as long as they allow customers to be treated this way, simply because employees aren’t wanting to do the job their getting paid to do. With the biggest issue being my husband is Mexican with no accent, and the way she looked at him telling him she didn’t understand what he was trying to say when he was speaking clearly, was embarrassing and belittling. In the afternoon when trying to reach a manager the next day. We were unable to get through to the store, though we did grab the cards at the counter for management. I have left voicemails on each of the listed number and have not received a call back. Unfortunately this may be the last time we choose to dine at chipotle.
  • M
    {Kenzie McChicken}
    Oct 11, 2025
    5.0
    As someone who is celiac, im very limited to eating out but whenever I do get to, I feel happy knowing I can always turn to Chipotle and that the servers know exactly what to do when I mention that I have a gluten allergy. Thank you Chipotle!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 21st & Amidon offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.

What are the operating hours for Chipotle Mexican Grill at 2121 N Amidon Ave?

Chipotle is open every day from 10:45 AM to 11:00 PM.