Chipotle New Market is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported long wait times for online orders, poor communication from staff, and rude behavior from employees.
Food Quality
Many reviews highlighted inconsistent food quality, including small portion sizes, overcooked meat, and stale chips.
Cleanliness
Several customers noted unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
Management Concerns
Multiple reviews indicated issues with management, including lack of oversight during busy times and failure to address customer complaints.
YS
Yuna Pritchard (Sonya)
3 days ago
1.0
WHY R UR CHIPS ALWAYS SO STALE? This is the closest location to me but I literally go down to Maple and Ridge instead or just buy chips from the store bc ur chips… y’all they are ALWAYS stale and chewy and just despicably unpleasant to eat. Great heavens i didnt think i’d be driven to a review but when u damn near 7 dollars for a small side of chips and queso u’d expect the food to be worth 7 dollars. The dollar tree has better quality chips than this gawww damn. I always give y’all a second chance w the chips but… its not me, its you babes. Fix ya chips.
MG
Matt Gillenwater
Nov 13, 2025
1.0
Placed an online order for my son’s birthday dinner that was supposed to be ready at 6:40. It is currently 7:12 and my wife and I are STILL waiting along with approximately 15 other people whose orders are also not done. A customer is calling out the names because the lady running the register apparently can’t? In addition to that, their hostile architecture makes it impossible to make a phones call on the patio because it feels like a 1998 German rave because the horrible music is blaring. Do not come here ever.
TI
Tanner Imler
Nov 8, 2025
5.0
Just wish they would clean off tables more often, Great food and service
EF
Ethan Folmer
Nov 4, 2025
1.0
Saturday night we got in line behind around 10 people. It took us ONE HOUR, to get to order. Meanwhile in that hour approximately 20 plus to go orders were made and taken by customers…. I could’ve gone to meddys for the same price and had double the food in half the time. Someone said consumer reports weren’t happy with chipotle recently because they moved to online orders over their in store customers. I didn’t believe it until that experience. The food was great once we got it, but seeing the disregard for urgency in the front workers while the to go lady was doing everything for all the other employees made everyone in line scratch their heads.
JT
JCHS Wrestling Team
Oct 30, 2025
1.0
Worst Chipotle experience I’ve had. Ever.
I got three bowls for people and they were all equally terrible in portions.
I guess if you ordered a kids meal I’d understand but for a $15 / bowl - I can’t even get enough rice that would perhaps cover the whole bottom of the bowl? - are rations rough at this location?
I also get it was busy, but the crew can try to hide the grumpy faces.
#TeamQDOBA all day.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at New Market specialize in?
Chipotle Mexican Grill offers a customizable menu featuring Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at New Market?
Chipotle New Market is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services.
Where is Chipotle Mexican Grill New Market located specifically?
It is located at 2241 N Maize Rd, Sedgwick, Wichita, KS 67205, in the Walmart parking lot next to Starbucks and Fidelity Bank.
How can I order from Chipotle Mexican Grill New Market online?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the App Store.
Does Chipotle Mexican Grill New Market have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
Are there any coffee shops near Chipotle New Market where I can go before or after eating?
Yes, there is a Starbucks located right next to Chipotle in the Walmart parking lot, perfect for grabbing coffee before or after your meal.
What banking facilities are available near Chipotle Mexican Grill on N Maize Rd?
Fidelity Bank - NewMarket Square is conveniently located next to Chipotle, making it easy for customers to handle banking needs during their visit.
Are there other dining options close to Chipotle Mexican Grill New Market?
Nearby dining options include BurgerFi, On The Border Mexican Grill & Cantina, MrBeast Burger, Spangles, and Logan's Roadhouse, providing a variety of choices for different tastes.
Can I find pharmacies or convenience stores nearby Chipotle New Market?
Yes, Walgreens and Dillons Pharmacy are nearby for convenience and health-related needs while visiting Chipotle.