Chipotle Mexican Grill

3.5
936 reviews
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About

Mexican Restaurant
Chipotle New Market is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2241 N Maize Rd, Wichita, KS
67205, United States

Hours

Reviews

3.5
936 reviews
5 stars
382
4 stars
186
3 stars
89
2 stars
51
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for online orders, poor communication from staff, and rude behavior from employees.

Food Quality

Many reviews highlighted inconsistent food quality, including small portion sizes, overcooked meat, and stale chips.

Cleanliness

Several customers noted unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.

Management Concerns

Multiple reviews indicated issues with management, including lack of oversight during busy times and failure to address customer complaints.
  • YS
    Yuna Pritchard (Sonya)
    3 days ago
    1.0
    WHY R UR CHIPS ALWAYS SO STALE? This is the closest location to me but I literally go down to Maple and Ridge instead or just buy chips from the store bc ur chips… y’all they are ALWAYS stale and chewy and just despicably unpleasant to eat. Great heavens i didnt think i’d be driven to a review but when u damn near 7 dollars for a small side of chips and queso u’d expect the food to be worth 7 dollars. The dollar tree has better quality chips than this gawww damn. I always give y’all a second chance w the chips but… its not me, its you babes. Fix ya chips.
  • MG
    Matt Gillenwater
    Nov 13, 2025
    1.0
    Placed an online order for my son’s birthday dinner that was supposed to be ready at 6:40. It is currently 7:12 and my wife and I are STILL waiting along with approximately 15 other people whose orders are also not done. A customer is calling out the names because the lady running the register apparently can’t? In addition to that, their hostile architecture makes it impossible to make a phones call on the patio because it feels like a 1998 German rave because the horrible music is blaring. Do not come here ever.
  • TI
    Tanner Imler
    Nov 8, 2025
    5.0
    Just wish they would clean off tables more often, Great food and service
  • EF
    Ethan Folmer
    Nov 4, 2025
    1.0
    Saturday night we got in line behind around 10 people. It took us ONE HOUR, to get to order. Meanwhile in that hour approximately 20 plus to go orders were made and taken by customers…. I could’ve gone to meddys for the same price and had double the food in half the time. Someone said consumer reports weren’t happy with chipotle recently because they moved to online orders over their in store customers. I didn’t believe it until that experience. The food was great once we got it, but seeing the disregard for urgency in the front workers while the to go lady was doing everything for all the other employees made everyone in line scratch their heads.
  • JT
    JCHS Wrestling Team
    Oct 30, 2025
    1.0
    Worst Chipotle experience I’ve had. Ever. I got three bowls for people and they were all equally terrible in portions. I guess if you ordered a kids meal I’d understand but for a $15 / bowl - I can’t even get enough rice that would perhaps cover the whole bottom of the bowl? - are rations rough at this location? I also get it was busy, but the crew can try to hide the grumpy faces. #TeamQDOBA all day.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at New Market specialize in?

Chipotle Mexican Grill offers a customizable menu featuring Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at New Market?

Chipotle New Market is open every day from 10:45 AM to 11:00 PM.