Chipotle Mexican Grill

4.1
1303 reviews
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Business Details

515 N Hillside St, Wichita, KS
67214, United States
(316) 612-6931
https://locations.chipotle.com/ks/wichita/515-n-hillside-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=547
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About

Mexican Restaurant
Chipotle Hillside is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
515 N Hillside St, Wichita, KS
67214, United States

Hours

Reviews

4.1
1,303 reviews
5 stars
735
4 stars
284
3 stars
110
2 stars
52
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.

Food Quality

While some customers praised the food as delicious, many reported issues with incorrect orders, small portions, and stale ingredients.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean dining areas and food preparation stations.

Efficiency

Customers experienced long wait times and slow service, particularly during busy hours, leading to frustration.
  • AA
    A A
    3 days ago
    1.0
    Rude staff, no greetings of anything. They’re treating it like the lord’s diner. There’s many better options in tie town other than this!
  • RM
    Ryan Martin
    Dec 27, 2025
    1.0
    Make sure you set aside an hour to get through the line. The slowest moving line I've ever been apart of. I thought it was a fluke the first time, just busy, nope. Food is good bc its always good but dang it takes forever
  • SP
    Saneka Parchell
    Dec 26, 2025
    3.0
    The girl with the black and red braids did great on helping everyone anyone besides her had a attitude kept making faces and ingored people who food was ready
  • MH
    Micheale Harvey
    Dec 19, 2025
    1.0
    We stopped by your location near the hospital to grab a bite to eat while visiting my sister in intensive care and wrapping up some Christmas presents. When I opened my food, I was disappointed to find that my order wasn't correct - the sour cream was overpoured and the veggies were all onions. My daughter went in to ask for a replacement, but instead of helping, the assistant manager, Carmen, started arguing with her and even brought up her employment history. It was completely uncalled for and embarrassing. We just wanted a simple fix, not a scene. Needless to say, we'll be taking our business elsewhere. Thanks for the poor customer service, Carmen. 😤
  • NL
    Nunu Lewis
    Dec 19, 2025
    1.0
    I'm extremely disappointed with my recent experience at this Chipotle location. I ordered two bowls and a bag of chips, but my mom's bowl was overloaded with sour cream and onions, making it inedible. When I tried to explain the issue to Carmen, the assistant manager, she became argumentative and blamed me for not paying attention to the employees making my food. Despite having the receipt and the food, she refused to replace the bowl and even brought up my former employment at Chipotle, saying 'we didn't train you right.' Newsflash: I quit because of issues like this. If complaining online means waiting a month for resolution, I'll just make sure to never come back. Carmen's attitude was unprofessional and rude. Avoid this location if you value customer service and good food.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Hillside serve?

Chipotle Hillside offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 515 N Hillside St?

Chipotle Hillside is open daily from 10:45 AM to 11:00 PM.