Chipotle Mexican Grill

3.2
425 reviews
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About

Mexican Restaurant
Chipotle Pawnee & Seneca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2439 S Seneca St, Wichita, KS
67217, United States

Hours

Reviews

3.2
425 reviews
5 stars
172
4 stars
52
3 stars
34
2 stars
25
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and missing items from orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, stale chips, and small portion sizes.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and unsanitary conditions.

Inconsistency

Frequent mentions of inconsistent experiences, with some customers praising good service and food while others reported significant issues.

Management Concerns

Multiple reviews pointed to management problems, including staff training issues and lack of proper inventory management.
  • KD
    Kara Dutton-Small
    Nov 15, 2025
    5.0
    So damn good
  • CG
    Caren Gregory
    Nov 12, 2025
    4.0
    Food was good, the bowl was actually full workers were nice, looked clean. Its was 30 dollars for a bowl, chicken quesadilla, 2 drinks, large bag if chips and a large guacamole
  • JL
    Jason Larita
    Oct 27, 2025
    1.0
    So this place closes at 11pm, I arrived little before 10 and the restaurant might as well be closed @10, cause the limited amount of options were just unacceptable! I believe they only had 2 protein choices, 1 rice option, bowls were the only option they had! I understand that you are trying to cut food cost(waste), but it's not like I showed up 10-15 min before closing it was just over an hour left till closing time, I'm sure that employees know how to gauge amount of food they should cook without making an entire batch that would be wasted at closing time! Cause if it's the standard of the company to have very limited amount of options with that much time left till closing,I would strongly suggest changing closing time? I've been in the food and beverage industry over 20 yrs. With time spent in 3 different states and that was definitely top 5 worst experiences I've ever seen with the lack of customer service provided by team members that are incompetent/unwilling/have no knowledge on what hospitality means! I frequent their often and this is not the first time I've had similar experience, it was never enough for me to leave a negative review, but with this one I definitely hope that they will realvuate some of their employees/managers... I'm sure there are more people who have had same experience/situation happen to them? Team members need to know the basics of places that offer hospitality, if no people show up. Their jobs definitely will be lost! So instead of seeing people as a nuscense or pain for them, they should be a little more grateful for customers helping provide their paychecks!
  • CM
    Chris Montoya
    Oct 21, 2025
    1.0
    If I could put zero I would they constantly running out of stuff on the line and your food is never ready when you pick up online the worst location by far try another one
  • OV
    oscar V
    Oct 14, 2025
    1.0
    genuinely one of the worst chipotles to order from. every time im missing items from my order. avoid this chipotle if you can

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Pawnee & Seneca specialize in?

Chipotle specializing in customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is the Chipotle Mexican Grill located in Wichita, KS?

The restaurant is located at 2439 S Seneca St, Wichita, KS 67217, in the Sedgwick sublocality.