Chipotle Pawnee & Seneca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about consistently small portion sizes, even when paying for extras.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers praised the food, many reported issues with freshness, undercooked items, and missing ingredients.
Management Concerns
Several reviews pointed to poor management practices, including staff training and operational efficiency.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
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Ricardo Lumbreras
5 days ago
1.0
DO NOT GO TO THIS CHIPOTLE!
I constantly have issues with this specific location all the time. As other reviews have mentioned, items missing from orders or always running out of things. And they can’t offer a refund, even if they don’t have the items in stock. This time I was waiting in the chipotle lane for 50 minutes before getting my order!!! I could’ve went to a dine-in restaurant and would’ve gotten my food faster. If you can, go to another location or a completely different restaurant.
JD
jared downs
Jan 3, 2026
1.0
Amid all of the criticism of smaller chipotle portions, I ignored the warnings and went in to get food anyways. First item was a burrito. The portions were definitely smaller, the guy working the line put about 6 little cubes of chicken in the burrito and once my wife realized thats all he was putting on we order extra chicken. It wasn’t till then he added a full scoop, followed by small portions of toppings. My next item was a steak bowl. Which also was topped by humorously small portions. Barely any rice, he did add more steak than he did chicken on the burrito which was nice. But everything else was ridiculous even the amount of lettuce, which I asked for more (never thought I’d have to do that.). This experience pushed me not to get guac or queso because why would I pay extra for the same small quantities and waste my money. I remember a time you could go into any chipotle and they struggled to wrap the burritos ( without asking for extras) and a busting bowl. Not sure if this is incompetence on behalf of the worker or if this is just corporate greed at play. Either way next time I will take my business to Qdoba. At least they seem to get it right.
CO
Courtney O
Dec 29, 2025
2.0
Come here about once every 2wks. Says they open at 10:45 but they always open late and/or don’t ever have food ready. Decided to come at 11 instead to see if it was better and the only meat that was ready was Chicken. The only reason I like this location over other ones is because food tastes better but the service is horrible. I also witnessed what I assume was a manager yelling at an employee for being late in front of a dozen customers at least.
KM
Kathleen Myer
Dec 17, 2025
3.0
It is 5:50 PM. I decided to stop into my neighborhood chipotle to grab dinner before going home. They are out of steak. They’re out of fajita vegetables. They’re almost out of chicken. I am not exactly sure how they’re gonna make it through the rest of the evening. Never have I seen it this poorly run at this time of day.
Just FYI, the counter help was awesome.
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Alexis Wakeham
Dec 7, 2025
1.0
Usually fine but ordered on the app and showed proof of this. They stated that they didn't have my order and that I had to come inside. I could not do this due to having a baby and it being too late to go inside. They should have taken my order through the drive thru since it was placed and I had proof of this.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Pawnee & Seneca specialize in?
Chipotle specializing in customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is the Chipotle Mexican Grill located in Wichita, KS?
The restaurant is located at 2439 S Seneca St, Wichita, KS 67217, in the Sedgwick sublocality.
What are the operating hours for Chipotle Mexican Grill at Pawnee & Seneca?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order online from this Chipotle location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Does Chipotle offer any rewards or exclusive offers?
Yes, by signing up for Chipotle Rewards you can earn free food and access exclusive offers.
What is the phone number to contact Chipotle Mexican Grill at Pawnee & Seneca?
You can reach the restaurant by calling +1 316-219-7882.
Are there any banks near the Chipotle Mexican Grill at Pawnee & Seneca?
Yes, Intrust Bank and Emprise Bank are located nearby, making it convenient if you need banking services before or after your meal.
What other dining options are available near Chipotle at Pawnee & Seneca?
Nearby dining includes Pizza Hut, Wendy's, Arby's, Subway, Taco Bell, Papa Johns Pizza, NuWay, and Calvin's Hamburger Haven, offering a variety of fast food and casual dining alternatives.
Are there any places to relax or get a coffee nearby?
Starbucks is close by, offering a great spot to grab coffee or relax before or after your meal at Chipotle.
Where can I find mobile phone or telecommunications services near Chipotle?
T-Mobile and Metro by T-Mobile stores are nearby if you need mobile phone or telecommunications services.