Chipotle Pawnee & Seneca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and missing items from orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, stale chips, and small portion sizes.
Customer Experience
Several customers expressed dissatisfaction with their overall experience, citing unprofessional behavior from staff and unsanitary conditions.
Inconsistency
Frequent mentions of inconsistent experiences, with some customers praising good service and food while others reported significant issues.
Management Concerns
Multiple reviews pointed to management problems, including staff training issues and lack of proper inventory management.
KD
Kara Dutton-Small
Nov 15, 2025
5.0
So damn good
CG
Caren Gregory
Nov 12, 2025
4.0
Food was good, the bowl was actually full workers were nice, looked clean. Its was 30 dollars for a bowl, chicken quesadilla, 2 drinks, large bag if chips and a large guacamole
JL
Jason Larita
Oct 27, 2025
1.0
So this place closes at 11pm, I arrived little before 10 and the restaurant might as well be closed @10, cause the limited amount of options were just unacceptable! I believe they only had 2 protein choices, 1 rice option, bowls were the only option they had!
I understand that you are trying to cut food cost(waste), but it's not like I showed up 10-15 min before closing it was just over an hour left till closing time, I'm sure that employees know how to gauge amount of food they should cook without making an entire batch that would be wasted at closing time! Cause if it's the standard of the company to have very limited amount of options with that much time left till closing,I would strongly suggest changing closing time? I've been in the food and beverage industry over 20 yrs. With time spent in 3 different states and that was definitely top 5 worst experiences I've ever seen with the lack of customer service provided by team members that are incompetent/unwilling/have no knowledge on what hospitality means!
I frequent their often and this is not the first time I've had similar experience, it was never enough for me to leave a negative review, but with this one I definitely hope that they will realvuate some of their employees/managers...
I'm sure there are more people who have had same experience/situation happen to them?
Team members need to know the basics of places that offer hospitality, if no people show up. Their jobs definitely will be lost! So instead of seeing people as a nuscense or pain for them, they should be a little more grateful for customers helping provide their paychecks!
CM
Chris Montoya
Oct 21, 2025
1.0
If I could put zero I would they constantly running out of stuff on the line and your food is never ready when you pick up online the worst location by far try another one
OV
oscar V
Oct 14, 2025
1.0
genuinely one of the worst chipotles to order from. every time im missing items from my order. avoid this chipotle if you can
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Pawnee & Seneca specialize in?
Chipotle specializing in customizable Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is the Chipotle Mexican Grill located in Wichita, KS?
The restaurant is located at 2439 S Seneca St, Wichita, KS 67217, in the Sedgwick sublocality.
What are the operating hours for Chipotle Mexican Grill at Pawnee & Seneca?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I place an order online from this Chipotle location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Does Chipotle offer any rewards or exclusive offers?
Yes, by signing up for Chipotle Rewards you can earn free food and access exclusive offers.
What is the phone number to contact Chipotle Mexican Grill at Pawnee & Seneca?
You can reach the restaurant by calling +1 316-219-7882.
Are there any banks near the Chipotle Mexican Grill at Pawnee & Seneca?
Yes, Intrust Bank and Emprise Bank are located nearby, making it convenient if you need banking services before or after your meal.
What other dining options are available near Chipotle at Pawnee & Seneca?
Nearby dining includes Pizza Hut, Wendy's, Arby's, Subway, Taco Bell, Papa Johns Pizza, NuWay, and Calvin's Hamburger Haven, offering a variety of fast food and casual dining alternatives.
Are there any places to relax or get a coffee nearby?
Starbucks is close by, offering a great spot to grab coffee or relax before or after your meal at Chipotle.
Where can I find mobile phone or telecommunications services near Chipotle?
T-Mobile and Metro by T-Mobile stores are nearby if you need mobile phone or telecommunications services.