Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.2
233 reviews
5 stars
149
4 stars
39
3 stars
17
2 stars
9
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, particularly the Philly cheesesteaks and fries, though some noted inconsistencies in flavor and temperature.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and slow service, although some customers also reported friendly interactions.
Cleanliness Concerns
There were complaints about cleanliness, including reports of roaches and unsanitary conditions.
Pricing
Many customers felt the prices were high for the portion sizes and quality, leading to mixed feelings about value.
- HBHannah BJan 6, 20265.0CC and Lee are always kind and their food is the best.
- DCDeriana ClayDec 31, 20251.0Customer service is HORRIBLE, they never have hair nets on while they working over that food!!! Everytime I look up it’s HAIR in my ranch ! The girl w blond hair customer service is absolutely horrible, they all need to held accountable for their poor customer service!!! Immediately! Everything would be so much better if there was better workers that CARE ! Cause they obviously DONT .
- APAgapito PerezDec 23, 20251.0Employees are too worried about having conversations with their friends that are just hanging out than to actually serve the food that they're cooking. My sandwich sat there for at least 5 minutes, not overestimating that before. They actually put it in a tray and handed it to me along with some water that wasn't even cold. So I paid $2.49 for warm water. Never again. Never never never never never again... And my food was cold. Water was warm.
- BSBobby SmithsDec 22, 20251.0Y’all don’t wanna eat at Charley’s cheesesteak they got roaches like crazy the other day somebody said they found a roach in they food
- SCSandra ChaconDec 7, 20251.0Very rude people they gave us a bread with no meat and then got butthurt when we asked for more meat. Threw a box at our face and then called us rude? He was white with no hair. And the other little girl had blonde hair
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular dining hours for Charleys Cheesesteaks at Towne East Square?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Is delivery service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not currently offer delivery service.
Does Charleys Cheesesteaks have drive-through service?
No, drive-through service is not available at this location.
Can I place a pickup order for Charleys Cheesesteaks?
Pickup orders are not available at this location.
Is takeout service offered at Charleys Cheesesteaks?
Takeout service is currently not available.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 7700 East Kellogg Drive, VC06, Wichita, KS 67207, USA, inside Towne East Square mall.
What are some nearby places to visit when you go to Charleys Cheesesteaks?
Nearby places include Helzberg Diamonds jewelry store, Sweet Swapper cupcake shop, and Build-A-Bear Workshop, perfect for gift shopping or treats before or after your meal.
Are there any shoe stores near Charleys Cheesesteaks?
Yes, there are several shoe stores nearby such as Tradehome Shoes, Kids Foot Locker, Lady Foot Locker, and Shoe Dept. Encore for a variety of footwear needs.
Can I shop for jewelry around Charleys Cheesesteaks?
Absolutely, nearby jewelry stores include Helzberg Diamonds, Banter by Piercing Pagoda, Forever Bonded, Solomon Jewelers, Pandora, and Piercing Pagoda itself.