Many customers praised the service, highlighting specific servers like Aidan, Frank, and Taylor for their attentiveness and friendliness.
Food Quality
While some reviews praised the food as delicious, others criticized specific dishes like calamari and lasagna for being subpar.
Customer Experience
Several customers reported mixed experiences, with some enjoying their meals and service while others faced long wait times and issues with food quality.
Management Response
The management was noted for addressing customer complaints and providing compensation when necessary, which some customers appreciated.
MM
moe moeness
1 day ago
2.0
The fried calamari was salty , but I could not eat it . the main dish sauce was heavy in seasoning and also salty. The manager was aware of the situation .
ML
Mike Lawson
3 days ago
5.0
My Wife and I were celebrating our 25th anniversary. Our server Laredo was very good. He was attentive at just the right time. He was personable and genuinely glad to be our server. When we go back to Carabas I will definitely request him.
AD
Anne Debes
6 days ago
4.0
We went to Carrabba's for the first time in several months. It seemed like prices had gone up AGAIN and portion sizes seemed a little smaller than they had been in the past. For a chain restaurant, the food quality is pretty good, but for the price, can't go 5 stars.
MM
Matthew Manes
Dec 21, 2025
2.0
I am going to share both sides of this review. Months ago, my wife, my oldest, and I went here for dinner because we heard good things. When we arrived, there were plenty of tables and booths but told to wait. Finally we were seated. My wife told me there were no paper towels in the ladies restroom. Our food was overrated, my portion for what I paid was left to be desired. I was then told by our server that they had a group reservation coming in soon and pretty much rushed us out of the restaurant. Naturally I was unimpressed and spoke to the manager. Can’t recall her name but she was very understanding and was willing to send us gift cards for redemption from the experience we had.
Fast forward to 12/19/25 at 4:00pm. I did a call-in so that we wouldn’t have to wait, we (my parents and my family, 6 total) arrived promptly at 4pm. I’d be surprised if there were 10 customers there. We placed our orders, server was much nicer that the one prior, 4:30, have yet to receive our entrees. 4:45pm, we finally receive our meals. Remember, this place was dead and we waited this long. The couple that came in after us got their food before we did. The server finally explained that they were working on a catering order. For our troubles, the gave my parents free desserts and they took 15% off our total bill. Can’t say I was impressed with the chicken parm.
Listen, if you come here, just be ready for anything. We will never return. Maybe place a to-go order if I were you, or better yet, go to Olive Garden. I’m surprised this place is still in business. Dine at your own risk.
JB
Jill Britton
Dec 20, 2025
2.0
Carrabba's has been a favorite for years... but not tonight. The marsala sauce had very little, if any, marsala flavor. I mentioned that to our server but said it was still pretty good. I wasn't sending it back or asking for anything to be changed. Apparently I shouldn't have made that comment because we were then totally ignored the rest of the meal. After waiting 30 minutes for dessert that never came, we asked for the ticket. Terrible service that appeared encouraged by the manager. Just an awful experience.
Frequently Asked Questions About Carrabba's Italian Grill
What are the regular operating hours of Carrabba's Italian Grill in Wichita, KS?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer a happy hour special? If so, when is it available?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
What types of dining and service options are available at Carrabba's Italian Grill?
Carrabba's Italian Grill provides dine-in, carryout, catering, in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Carrabba's Italian Grill menu items online for delivery or pickup?
Yes, you can place an order online for delivery or pickup at https://www.carrabbas.com/order/menu/wichita.
Does Carrabba's Italian Grill accommodate dietary preferences such as gluten-free or vegetarian options?
Yes, the restaurant serves gluten-free and vegetarian options.
Is Carrabba's Italian Grill family-friendly and accessible for customers with disabilities?
Yes, Carrabba's Italian Grill welcomes families and children and has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby businesses or places can I visit along with Carrabba's Italian Grill at 3409 North Rock Road, Wichita?
Nearby places include T-Mobile for mobile phone needs, VersaSport of Kansas Inc for gym and recreation, and Sam's Club for wholesale shopping and groceries.
Are there nearby hotels if I plan to stay overnight near Carrabba's Italian Grill?
Yes, nearby hotels include BEST WESTERN Wichita Northeast, Country Inn & Suites Wichita, and Holiday Inn Express.
Where can I go for fitness or recreational activities near Carrabba's Italian Grill?
You can visit VersaSport of Kansas Inc and Planet Fitness, which are nearby gyms and sports venues.
How can nearby businesses like Party City and Blazing Electronics complement my visit to Carrabba's Italian Grill?
After enjoying a meal at Carrabba's Italian Grill, you can shop for party supplies at Party City or check out mobile phone services at Blazing Electronics, both conveniently located nearby.