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Arby's

3.9
(606 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8900 W Central Ave, Wichita, KS
67212, United States

Hours

Reviews

3.9
606 reviews
5 stars
257
4 stars
182
3 stars
79
2 stars
30
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and trash.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and good food quality on certain occasions.
  • DD
    Desiree Dozier
    Jan 23, 2026
    1.0
    If I could rate a zero I would. I ran there for my break and ordered my food and never got handed my drink. The lady taking my order was sounding really rude and didn't listen. I asked for Arby's and bronco berry and got attitude. After getting my food I double check and I was charged for the wrong there I asked for jalapeno poppers instead of fries. So had to go back in for that and my drink. Worst service ever
  • CW
    Christian Walker
    Jan 8, 2026
    1.0
    Staff doesn’t know the difference between a double and half pound sandwich. God forbid you have to DoorDash from this place. Also I showed up when they first opened and got yesterday’s crusty beef. -1 Star Update- They tried to confront me about my review when I went to get my food replaced. -1 Star for professionalism as well
  • C4
    cas 4258
    Jan 2, 2026
    5.0
    Called in a take order, was ready when I arrived. The clerk read the order back, making sure it was correct. The place was clean, staff was friendly and efficient.
  • KW
    Kris Wright
    Dec 26, 2025
    1.0
    Very slow service, and mixed up orders with just my boyfriend and an Uber eats driver. The 3 employees all touching faces and hair without washing hands. Won't be returning. 30 min wait for 4 items.
  • JH
    Justin Hutton
    Dec 3, 2025
    1.0
    Every time we go to this location they never have was on the sign like today it's says loaded Italian and we go to order it and nope we no longer doing it or we got rid of this and that and when say well ur advertising it oh I forgot to finish taking it down cause it was snowing really if don't have what is advertised then take it down so I don't have to figure out what to have

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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