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Arby's

4.0
(500 reviews)
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Business Details

3421 N Rock Rd, Wichita, KS
67226, United States
(316) 636-9344
http://www.arbys.com/locations/us/ks/wichita/3421-n-rock-rd/store-6751
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3421 N Rock Rd, Wichita, KS
67226, United States

Hours

Reviews

4.0
500 reviews
5 stars
229
4 stars
135
3 stars
69
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, dry, or incorrect, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted long wait times for food, even during off-peak hours.

Customer Service

While some customers praised friendly staff, others experienced rudeness and poor service, particularly at the drive-thru.

Cleanliness

The store was noted for being clean, but some customers mentioned sticky floors and a lack of engagement from staff.

Order Accuracy

Several reviews indicated frequent mistakes with orders, including missing items and incorrect food.
  • CS
    cynthia salas
    Jan 14, 2026
    2.0
    I just ordered from drive thru and tried to eat my food in parking lot but couldn’t even eat my food roast beef was so dry and tasted off and fries was cold and tasted old waste of money forsure. Not even worth trying to have them remake it. Lady said sorry they only had 2 people there working. But only one other customer there for a pick up. Hope there food was better
  • RR
    Robert
    Jan 14, 2026
    1.0
    It took 30 min to get are food, pretty bad for fast food restaurants. I will never ever walk back in another Arby's, there excuses was we was was getting slam, that your job, act like it,
  • JF
    Jim French
    Dec 3, 2025
    5.0
    Very clean store. Conveniently located for me. Courteous, friendly, efficient staff. Thank you.
  • BH
    Bob H
    Nov 3, 2025
    2.0
    Very long wait at 1pm when there were few customers.
  • RP
    Rick Perkins
    Sep 3, 2025
    5.0
    Enjoying a beef and cheddar.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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