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Arby's

4.0
(445 reviews)
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Business Details

2130 W 21st St N, Wichita, KS
67203, United States
(316) 838-2322
http://www.arbys.com/locations/us/ks/wichita/2130-w-21st-st-n/store-1147
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2130 W 21st St N, Wichita, KS
67203, United States

Hours

Reviews

4.0
445 reviews
5 stars
195
4 stars
132
3 stars
69
2 stars
23
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or overcooked, particularly fries and sandwiches.

Service Experience

While many reviews praised friendly and helpful staff, there were notable complaints about slow service and incorrect orders.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned issues with food handling practices.

Customer Satisfaction

Overall, customer satisfaction varied, with some expressing disappointment in food quality and service, while others highlighted positive experiences.
  • SE
    Sherry Evans
    Jan 10, 2026
    5.0
    Always a good place to eat just wish they had salads
  • GP
    Grant Purcell
    Nov 23, 2025
    3.0
    Food was good on some not on others. I tried the burger as I’m a sucker for them and have not tried theirs yet. They are not good here. Their other food I usually good when I’ve gotten it but they should not do burgers.
  • GE
    Gaye Erwin
    Nov 15, 2025
    5.0
    Order was ready for pickup when I walked in.
  • JB
    Jordyn Bornholdt
    Nov 6, 2025
    1.0
    was eating my sandwich when a roach comes crawling out of my sandwich wrapper…alive…. I went back and got a refund when the worker “assured me” that they just had an inspection and they DONT have any bugs and then said our house had bugs or they came from outside. I was absolutely shocked. We gave back our ENTIRE order. Safe to say we will NEVER eat here again..
  • TM
    Thomas Marler
    Oct 2, 2025
    5.0
    I normally don’t do reviews but today I’m going to I want to give a big shout out to the drive-through worker Nicholas. He was an outstanding communicator. The customer service was absolutely on point. He did everything by the book. I think a huge congratulations in the commitment that he has with his career moving forward!
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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