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McDonald's

3.5
(737 reviews)

Business Details

1820 E 16th St, Wellington, KS
67152, United States
(620) 399-8492
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 E 16th St, Wellington, KS
67152, United States

Hours

Reviews

3.5
737 reviews
5 stars
249
4 stars
150
3 stars
152
2 stars
71
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for mobile orders, with some experiencing delays of 20-45 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving the wrong items or missing components.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms and food preparation areas.

Staff Attitude

Customer experiences with staff varied widely, with some noting friendly and helpful service, while others reported rudeness and lack of professionalism.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold, stale, or improperly prepared food.
  • RM
    Rhett Moyer
    Feb 7, 2026
    1.0
    Wish I got my food.. Waited in the drive through for 25 minutes and had to leave because of an appointment. Spoke to a friend about it and they had an even worse experience and didn’t even get a burger patty. Can we get someone to actually manage this place?
  • DF
    don fisher
    Jan 20, 2026
    4.0
    If you're needing a quick bite
  • CS
    Court Stacks
    Jan 7, 2026
    5.0
    This was by far the cleanest McDonald’s I have EVER seen! And the restrooms were also top-notch on their cleanliness too. We got our food fast and enjoyed it. Employees were nice too! Definitely recommend this place - it’s a 10/10
  • MH
    Messica Hyde
    Jan 4, 2026
    3.0
    Ordered through the drive thru. Asked for the MCCHICKEN Meal. Was told that’s the daily double. To me… the menu does not say it’s the same thing. I ASKED for. Mcchicken and she’s asking what sauce I want for my nuggets. If you don’t know your own menu, you shouldn’t be on the order speaker. Just saying. Also- when telling her that we didn’t want nuggets, she got super rude.
  • CD
    Caeden Diericks
    Dec 21, 2025
    2.0
    Not a good place at all had to wait 20 mins to get our food and we did an online order like 15 mins before forgot most of our order and then when we went back to get it they all had an attitude

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1820 E 16th St, Wellington, KS?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery service is available Monday to Friday from 7:00 AM to 10:15 AM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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