McDonald's

3.5
727 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 E 16th St, Wellington, KS
67152, United States

Hours

Reviews

3.5
727 reviews
5 stars
247
4 stars
149
3 stars
150
2 stars
69
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, burnt patties, and incorrect orders.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times for food.

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and lack of professionalism.

Cleanliness

Concerns were raised about cleanliness, particularly in the dining area and bathrooms.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect or incomplete orders.
  • TS
    Treavor Smith
    5 days ago
    3.0
    I intend on buying a shake, however the ice cream and shake machine is down 4 out of 5 times I've visited this restaraunt. This makes me very frustrated.
  • MM
    Michael
    Nov 12, 2025
    5.0
    Mc rib is back
  • CG
    Cynthia Gonzales
    Nov 3, 2025
    1.0
    Inside. Stood in line for awhile. One was on the cell phone. Still waited. Finally ordered. Really need to clean the soda fountain. Caked on soda on all. Food on floor. 2 people plus myself. It's never been this way.
  • DD
    Digger
    Oct 19, 2025
    1.0
    Complete garbage cant even make a burger right let alone you want fries that haven't sat under a light for everything under the sun to touch. Completely stale fries and buns you're better off ANYWHERE else
  • MW
    Moneys Worth
    Aug 15, 2025
    2.0
    Food was SLOW getting to me - no one else in bldg. 9:45 pm very little drive thru (2 cars) Sloppy put together falling apart… no sauce/napkins/condiments. Cold fries. 1/2 cup of drink. Won’t stop here again when passing thru the area weekly 2x same BS I’m done here

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1820 E 16th St, Wellington, KS?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery service is available Monday to Friday from 7:00 AM to 10:15 AM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.