McDonald's

3.5
734 reviews
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Business Details

1820 E 16th St, Wellington, KS
67152, United States
(620) 399-8492
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 E 16th St, Wellington, KS
67152, United States

Hours

Reviews

3.5
734 reviews
5 stars
249
4 stars
149
3 stars
152
2 stars
71
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times for food.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback varied on staff behavior, with some praising friendly service while others noted rudeness and lack of professionalism.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • CS
    Court Stacks
    5 days ago
    5.0
    This was by far the cleanest McDonald’s I have EVER seen! And the restrooms were also top-notch on their cleanliness too. We got our food fast and enjoyed it. Employees were nice too! Definitely recommend this place - it’s a 10/10
  • MH
    Messica Hyde
    Jan 4, 2026
    3.0
    Ordered through the drive thru. Asked for the MCCHICKEN Meal. Was told that’s the daily double. To me… the menu does not say it’s the same thing. I ASKED for. Mcchicken and she’s asking what sauce I want for my nuggets. If you don’t know your own menu, you shouldn’t be on the order speaker. Just saying. Also- when telling her that we didn’t want nuggets, she got super rude.
  • CD
    Caeden Diericks
    Dec 21, 2025
    2.0
    Not a good place at all had to wait 20 mins to get our food and we did an online order like 15 mins before forgot most of our order and then when we went back to get it they all had an attitude
  • RR
    Resper
    Dec 4, 2025
    1.0
    Took 45 minutes to get two double cheeseburgers, a large fry, and a diet dr. pepper via the drive-thru. At the time of ordering, was staffed by a bunch of teenagers who were dawdling around. No urgency. I will never order via the mobile app and pick up in the drive-thru at this location again. From now on, will always walk in to assess the staffing situation before deciding to order anything.
  • CR
    Chris Reams
    Dec 4, 2025
    2.0
    They can’t figure out how to use the app most of the time. Ordering ahead is pointless because they don’t start the order until you get there. Mostly unorganized and kinda rude in general
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1820 E 16th St, Wellington, KS?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery service is available Monday to Friday from 7:00 AM to 10:15 AM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.