Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and negative attitudes from employees.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Food Freshness
Several reviews mentioned that food was often cold or not freshly made, leading to dissatisfaction with the quality.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted enjoyable meals.
BJ
Bobert Johnson
Jan 4, 2026
1.0
Would give zero stars if able. Long wait for food and instead of it being fresh, was all cold. Burger patty was burnt. Soda from machine was flat.
CF
Carmen Ferreira
Dec 31, 2025
1.0
I placed a mobile order for sausage egg and cheese muffin got told at the window they don’t have muffins anymore so I want it with a croissant I said yes then the guy came and handed me my food and put on liquid Swiss so I asked if I could get American because that’s the cheese my meal came with the guy at the window had a attitude about it and had to go remake it then I asked for ketchup and the guy at the window had an attitude about it and on top of all of that I ordered a strawberry lemonade and paid extra for it to not even get a strawberry lemonade
JM
Josh Mel
Nov 19, 2025
1.0
The service is 0 need work to make a excellent customer service and make a good experience when we visit this place…
JC
just a Charm
Nov 14, 2025
1.0
Ordered 1 thing and this is what I got when I opened the bag sadly😔 I always order cook to order but they were busy so I figured it would be fresh but nope! Boy was I was wrong so learn from me and (always) order cook to order or u will just get cold poorly put together food 🙃 🥲🥲 they didnt even chop the bacon just crazy!!!!
TR
Theodore Reno
Nov 10, 2025
1.0
Do not get the chicken strips. They suck and for 12$ I’ll just go to Popeyes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 8:00 AM to midnight.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location, including combos, sandwiches, coffee, and sides.
Does this Wendy's offer delivery and how can I order?
Delivery is available where supported; you can order via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's?
Accepted payments include American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact the Customer Care team via their website Live Chat, call 888-624-8140, fill out their Customer Satisfaction Survey online, or call this location directly at (785) 267-3288.
Where can I view the menu and pricing for this Wendy's?
Menu and prices can be viewed online at order.wendys.com or through the Wendy's mobile app by selecting this location.
Are there any fast food competitors located near this Wendy's on SW Topeka Blvd?
Nearby fast food competitors include Chick-fil-A, Whataburger, and the other Wendy’s location also nearby.
What nearby places can customers visit before or after dining at Wendy's?
Customers might enjoy visiting the Wild Horse Saloon for dancing and drinks or Bennigan’s for American dining, both near Wendy's.
How can customers access auto-related services near this Wendy's location?
Nearby automotive services include Legacy Motors Topeka Boulevard, Global Auto, Jiffy Lube, and various used car dealers and repair shops, convenient for customers combining errands with a meal.