Wendy's

3.5
1167 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3250 Sw Topeka Blvd, Topeka, KS
66611, United States

Hours

Reviews

3.5
1,167 reviews
5 stars
380
4 stars
257
3 stars
236
2 stars
102
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and negative attitudes from employees.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Food Freshness

Several reviews mentioned that food was often cold or not freshly made, leading to dissatisfaction with the quality.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted enjoyable meals.
  • BJ
    Bobert Johnson
    Jan 4, 2026
    1.0
    Would give zero stars if able. Long wait for food and instead of it being fresh, was all cold. Burger patty was burnt. Soda from machine was flat.
  • CF
    Carmen Ferreira
    Dec 31, 2025
    1.0
    I placed a mobile order for sausage egg and cheese muffin got told at the window they don’t have muffins anymore so I want it with a croissant I said yes then the guy came and handed me my food and put on liquid Swiss so I asked if I could get American because that’s the cheese my meal came with the guy at the window had a attitude about it and had to go remake it then I asked for ketchup and the guy at the window had an attitude about it and on top of all of that I ordered a strawberry lemonade and paid extra for it to not even get a strawberry lemonade
  • JM
    Josh Mel
    Nov 19, 2025
    1.0
    The service is 0 need work to make a excellent customer service and make a good experience when we visit this place…
  • JC
    just a Charm
    Nov 14, 2025
    1.0
    Ordered 1 thing and this is what I got when I opened the bag sadly😔 I always order cook to order but they were busy so I figured it would be fresh but nope! Boy was I was wrong so learn from me and (always) order cook to order or u will just get cold poorly put together food 🙃 🥲🥲 they didnt even chop the bacon just crazy!!!!
  • TR
    Theodore Reno
    Nov 10, 2025
    1.0
    Do not get the chicken strips. They suck and for 12$ I’ll just go to Popeyes

Frequently Asked Questions About Wendy's

Is S Topeka Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 8:00 AM to midnight.