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Wendy's

3.6
(1187 reviews)

Business Details

728 S. Topeka Blvd, Topeka, KS
66603, United States
(785) 232-8118

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
728 S. Topeka Blvd, Topeka, KS
66603, United States

Hours

Reviews

3.6
1,187 reviews
5 stars
424
4 stars
301
3 stars
204
2 stars
91
1 star
167

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and poor order accuracy, leading to dissatisfaction.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with specific complaints about fries and chicken.

Customer Service

Mixed feedback on customer service, with some praising friendly staff while others noted rudeness and lack of professionalism.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and restrooms.

Overall Experience

Overall, customers expressed disappointment with this location, citing a decline in quality and service.
  • CB
    Connie Bame
    Feb 8, 2026
    2.0
    My food was hot because they microwaved it was old, stale and rubbery. Barely edible.
  • LM
    LaShon martin
    Jan 16, 2026
    4.0
    My burger and fries was hot. Thank you for being generous with the fries. Great service.
  • MF
    Mary K Fillmore
    Jan 7, 2026
    5.0
    Nice and relaxing. Great service. No wait time.
  • KJ
    Ken Johnson
    Jan 2, 2026
    1.0
    Hellen Keller would probably have better order accuracy than their current employees. You can't count on this location giving you the wrong order
  • MJ
    Mark A. Wilson jr
    Jan 2, 2026
    1.0
    The morning crew is terrible ordered biscuits and gravy with extra gravy x2 got home saw it was barely enough gravy to cover the biscuits went back said they put it on showed him then I told him to make it like he was making it for himself, said no more gravy gave cash refund. Just sorry

Frequently Asked Questions About Wendy's

Is Downtown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 728 S. Topeka Blvd currently open?

Yes, this Wendy's location in Topeka, KS is open daily from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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