Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,311 reviews
5 stars
468
4 stars
335
3 stars
224
2 stars
101
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor handling of complaints.
Food Quality
Inconsistent food quality; many customers received cold, old, or improperly prepared food, while others enjoyed fresh and tasty meals.
Cleanliness
Frequent complaints about cleanliness, including dirty dining areas and restrooms, impacting overall customer experience.
Order Accuracy
Numerous issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
Service speed varied widely; some customers experienced quick service while others faced long wait times.
- ACAnthony CrockerOct 26, 20255.0Fusion frosty 😻
- BBBrian BarlowOct 13, 20251.0Bad customer service & forgot one of my burgers never coming here again
- CDClayton DurkesOct 11, 20251.0No sweet and sour just trash sweet chili sauce. Hard 1 star
- TTttripSep 29, 20251.0No bacon on the bacon cheeseburger. Rude manager.
- JDJodie DuganSep 29, 20251.0Manager was as rude as can be about my missing sauce. Trying to charge me for the sauce I already ordered getting snippy saying they didn't even have any directly after saying they did. Then got home with my food. Fries were old and soggy, and my sandwich didn't have anything on it at all when it was supposed to have bacon and cheese. Called for a refund and was told I can't get a refund. If I wanted one I'd have to go back to the store and get cash only.
Frequently Asked Questions About Wendy's
Is Downtown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Topeka, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Topeka, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (785) 232-8118.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Downtown Wendy’s serve breakfast?
Yes, this Wendy’s location in Topeka, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 728 S. Topeka Blvd currently open?
Yes, this Wendy's location in Topeka, KS is open daily from 8:00 AM to midnight.
What are the drive-through hours at this Wendy's location?
The drive-through is open every day from 8:00 AM to 12:00 AM midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout orders via their app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's for questions or feedback about this location?
You can call (785) 232-8118, use the Live Chat or leave a message on their Contact page, or complete the Wendy’s Customer Satisfaction Survey with your receipt details.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available at menu.wendys.com or via the Wendy's mobile app after selecting this location.
Are there any places to visit near this Wendy's at 728 S. Topeka Blvd?
Nearby you can find Domino's Pizza for more dining options and Colgate Palmolive Company supermarket for grocery needs.
How can nearby landmarks help when visiting this Wendy's?
The Ad Astra Place Apartments and St Gregory Apartments close by can be useful for visitors looking for nearby accommodation.
What community services are located near this Wendy's that might interest customers?
Nearby organizations such as the Children's Alliance of Kansas and Kansas Coalition Against Sexual and Domestic Violence provide community services and support.