Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,323 reviews
5 stars
473
4 stars
337
3 stars
225
2 stars
101
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of orders.
Food Quality
Inconsistent food quality; many customers received cold or improperly prepared items, while others enjoyed fresh and tasty meals.
Cleanliness
Frequent complaints about cleanliness, including dirty dining areas and restrooms.
Order Accuracy
Numerous issues with order accuracy, including missing items and incorrect orders.
Overall Experience
Overall, experiences vary widely, with some customers expressing satisfaction while others vowed not to return.
- MFMary K Fillmore5 days ago5.0Nice and relaxing. Great service. No wait time.
- KJKen JohnsonJan 2, 20261.0Hellen Keller would probably have better order accuracy than their current employees. You can't count on this location giving you the wrong order
- MJMark A. Wilson jrJan 2, 20261.0The morning crew is terrible ordered biscuits and gravy with extra gravy x2 got home saw it was barely enough gravy to cover the biscuits went back said they put it on showed him then I told him to make it like he was making it for himself, said no more gravy gave cash refund. Just sorry
- AAAlex AubreyDec 27, 20251.0Pulled up at the drive thru at 11:30pm. When I ordered my food the person taking the order read it back to me perfect. I pulled up and paid and pulled to the side. They said it would be a few mins to make the food. 10 mins later the order was wrong after i checked the bag. I just pulled back up to the window and said it was wrong. They looked at me confused and I was tired so I just handed them the food and left. Not the first time they messed up my order.
- RPRythmic PandaDec 9, 20251.0A simple bacon double with no pickles and they couldn’t even remember not to put the pickles or pack my sweet chili sauce I paid for. I also asked for no ice in my drink and of course they couldn’t figure that out either. I could only imagine what else they screw up daily.
Frequently Asked Questions About Wendy's
Is Downtown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 728 S. Topeka Blvd currently open?
Yes, this Wendy's location in Topeka, KS is open daily from 8:00 AM to midnight.
What are the drive-through hours at this Wendy's location?
The drive-through is open every day from 8:00 AM to 12:00 AM midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout orders via their app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's for questions or feedback about this location?
You can call (785) 232-8118, use the Live Chat or leave a message on their Contact page, or complete the Wendy’s Customer Satisfaction Survey with your receipt details.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available at menu.wendys.com or via the Wendy's mobile app after selecting this location.
Are there any places to visit near this Wendy's at 728 S. Topeka Blvd?
Nearby you can find Domino's Pizza for more dining options and Colgate Palmolive Company supermarket for grocery needs.
How can nearby landmarks help when visiting this Wendy's?
The Ad Astra Place Apartments and St Gregory Apartments close by can be useful for visitors looking for nearby accommodation.
What community services are located near this Wendy's that might interest customers?
Nearby organizations such as the Children's Alliance of Kansas and Kansas Coalition Against Sexual and Domestic Violence provide community services and support.