Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or improperly cooked food, including stale fries and burgers that were not hot.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of assistance.
Sanitation Issues
Several customers expressed concerns about food handling practices, including employees not wearing gloves and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and dining areas, often without explanation or apology.
TT
Tonya
Feb 21, 2026
1.0
I received the wrong order. No problem, it happens. The manager went on asking how I rec'd an order without paying. I told her it was a mobile order, payment was online. She seemed very confused. No apology was given. She went on to say that whomever order I rec'd world be coming back also. Ok. The staff though was trying. Manager, eh. Chaotic. I waited for my correct meal which came with lukewarm fries.
AE
Alexus Exley
Feb 16, 2026
1.0
I order a $6 biggie bag and it comes with a sandwich a choice I choose double stack it also comes with a drink and a 4 pice nugget I upgraded my to a spice 4pc nugget it also comes with fries now if been a chef for 5 years also I’ve been in fast food I’m a personal catering chef now every once in a while I don’t want to cook so I’m come to enjoy the city food this restaurant was despicable health violation all over not one but multiple the girl who put my food on the Trey was not wearing gloves and her fingers after watching her touch multiple different stations had her bare fingers on my nuggets no gloves also the guy said do I want them fresh I said yes he said it’ll be a couple of mins he wasn’t wearing a hair net which explains his hair in the first fri I received also he went bback what takes 10 mins took 30 mins now I understand if everybody busy but trust me it was so slow in there drive thru as well I went to go check on my food I did time him as well he came from outside put gloves on then asked are you waiting on that fresh fries and greasy nuggets In my head I would presume he would know that already but I said yes out of my mouth he shoveled up a fry and nuggets the nuggets was fresh but the fries was stale mind you this is the second order of fry’s then I brought to his attention again she need to be wearing gloves if she’s handling food he said no she doesn’t she fine red health violation flag also then he said he going to make me a new fry and make sure it’s fresh out the fryer and he did and he even upgraded the fry to a large which is more then what I paid for it’s not about the money it’s the law you can’t be handling food like that and try and cover it up now I’m a chef so this type of stuff I’m passionate about and it’s not okay they need to be health checked as well as new training because what I seen and experience was despicable
MM
Mitties
Jan 28, 2026
1.0
No logical reason to eat here unless you enjoy cold food with a heaping side of bad attitude. Times are tough & life is rough but it doesn't serve anyone by being a jerk.
MC
Merlin Cayton
Jan 6, 2026
1.0
Ate lunch there today, ate in the store, hamburger was cold, cheese wasn't melted. Remember now why it had been the year since I ate there. No reason to go back, terrible food
VH
vianey alejandra solis hernandez
Jan 4, 2026
1.0
La comida estaba fría y dura, las papas no tenían el buen sabor qué los caracteriza y las personas que atendieron fueron muy groseras, tardamos 20 minutos esperando por ventanilla y literal la tienda estaba vacía, el pedido que entregaron no era el que pagamos y al momento de corregirlos y pedir que lo cambiaran por favor, tardaron otros 15 minutos más
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1820 S.W. Wanamaker Road in Topeka currently open?
Yes, the Wendy's location at 1820 S.W. Wanamaker Road in Topeka, KS is currently open and serving customers.
What are the operating hours for Wendy's drive-thru?
Wendy's drive-thru is open daily from 8:00 AM until midnight (00:00).
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available through the Wendy's app or at order.wendys.com. Enter your delivery address to check availability.
Can I place a mobile order through an app for this Wendy's?
Yes, you can order using the Wendy's app available on the App Store or via their website order.wendys.com.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location directly for questions or feedback?
You can call (785) 271-9097 or reach Customer Care via live chat or their contact page online.
What nearby places can I visit before or after dining at Wendy's on Wanamaker Road?
Nearby places include Deb Shops for clothing, Sky Zone Trampoline Park for active fun, and various breakfast spots like IHOP and First Watch.
Are there other dining options close to this Wendy's in Topeka?
Yes, options near Wendy's include IHOP, First Watch, Perkins American Food Co., and NASCAR Refuel for a variety of meals.
How can nearby retail stores be convenient when visiting this Wendy's?
You can combine your meal at Wendy's with shopping at nearby stores like Deb Shops, T-Mobile, Claire's, and Motherhood Maternity for clothing and accessories.
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