Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Topeka Subway® Restaurant at 5421 SW 21st Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
420 reviews
5 stars
158
4 stars
84
3 stars
55
2 stars
30
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for being rude and unresponsive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly made sandwiches.
Cleanliness
Several reviews mention unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Speed of Service
Numerous customers expressed frustration with slow service, particularly in the drive-thru, leading to long wait times.
Coupon Policy
Customers are unhappy with the refusal to accept coupons, which has led to dissatisfaction and complaints about pricing.
- TTTravisDec 23, 20255.0The sandwich's are constantly what you expect from a subway meal(in a good way); what was exceptional was the above and beyond service and patience Brittany showed me as she not only cleared up my misunderstanding, but went ahead and provided a resolution. She rocks! As well as the beautiful lady who worked the drive through tonight 😁.
- EEEdward Thurman (Eddie)Nov 7, 20251.0Arrived at restaurant 2 employees behind counter stood there with my son for 15 min. Was never looked at, spoke to by either staff member, another 4 people came in we continued to stand there for another 10 minutes the 4 people that came in after us left, I finally ask if they knew how to address guest in restaurant they said have a nice day and never did wait on anyone needless to say I went to goodcents and was greeted when I walked in as guest should be. This happened about 4:30 on the 6th of November, will never never go back
- EBEllie BeckSep 15, 20255.0Brit, manager, is AMAZING
- HHHaley HolthausJul 22, 20253.0Online ordering. Usually a bit inconsistent with portions of sauces, but always good. Drink options are limited for self-serve, and my drink had black specks in it. The fountain could probably be cleaned better.
- APaddison paigeFeb 15, 20232.0Drive thru takes a long time for no reason, they make the sandwiches wrong all the time, drive thru worker was not very friendly, i said “thank you” and got no response.
Frequently Asked Questions About Subway
Where is Subway located in Topeka?
Subway is located at 5421 SW 21st Street, Fairlawn Plaza, Shawnee, Topeka, KS 66604, USA.
What are the operating hours for Subway at Fairlawn Plaza?
Subway is open daily from 9:00 AM to 10:00 PM.
Does this Subway restaurant offer delivery services?
Yes, Subway offers convenient delivery services for their menu items.
Can customers dine in at Subway in Fairlawn Plaza?
Yes, Subway serves dine-in customers and also provides takeout and curbside pickup options.
Does the Subway at Fairlawn Plaza have a drive-through?
Yes, this Subway location has a drive-through for customer convenience.
What meals are served at Subway in Topeka?
Subway serves breakfast, lunch, and dinner meals.
Where can I view the menu and order from Subway online?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/10113-0/menu/
Is catering available at Subway in Fairlawn Plaza?
Yes, Subway offers catering services to assist with your event needs.
What nearby places can I visit before or after dining at Subway?
Nearby options include OfficeMax Print & Copy for your printing needs, Mize Art Studio to explore local art, and Bella Salon and Day Spa if you're looking for beauty services.
Are there family-friendly entertainment options near Subway in Fairlawn Plaza?
Yes, you can visit Bonkers amusement park and Going Bonkers arcade, both popular spots for family fun close to Subway.
Can I combine a visit to nearby stores with my Subway order?
Absolutely! After enjoying a meal at Subway, you can shop at nearby stores like The Pink Suitcase for women's clothing or drop by Verizon for mobile services.