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Subway

3.4
(421 reviews)

Business Details

5421 SW 21st Street, Topeka, KS
66604, United States
(785) 271-8782
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Topeka Subway® Restaurant at 5421 SW 21st Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5421 SW 21st Street, Topeka, KS
66604, United States

Hours

Reviews

3.4
421 reviews
5 stars
159
4 stars
84
3 stars
55
2 stars
30
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly service, others reported rude behavior and poor responsiveness.

Food Quality

Many customers expressed dissatisfaction with the quality and consistency of food, including poorly made sandwiches and missing ingredients.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and the refusal to honor coupons, leading to frustration among customers.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
  • JC
    Jenny Clark
    Feb 19, 2026
    5.0
    Staff is super friendly and kind. I will definitely be back. I cannot recommend this particular subway enough.
  • TT
    Travis
    Dec 23, 2025
    5.0
    The sandwich's are constantly what you expect from a subway meal(in a good way); what was exceptional was the above and beyond service and patience Brittany showed me as she not only cleared up my misunderstanding, but went ahead and provided a resolution. She rocks! As well as the beautiful lady who worked the drive through tonight 😁.
  • EE
    Edward Thurman (Eddie)
    Nov 7, 2025
    1.0
    Arrived at restaurant 2 employees behind counter stood there with my son for 15 min. Was never looked at, spoke to by either staff member, another 4 people came in we continued to stand there for another 10 minutes the 4 people that came in after us left, I finally ask if they knew how to address guest in restaurant they said have a nice day and never did wait on anyone needless to say I went to goodcents and was greeted when I walked in as guest should be. This happened about 4:30 on the 6th of November, will never never go back
  • EB
    Ellie Beck
    Sep 15, 2025
    5.0
    Brit, manager, is AMAZING

Frequently Asked Questions About Subway

Where is Subway located in Topeka?

Subway is located at 5421 SW 21st Street, Fairlawn Plaza, Shawnee, Topeka, KS 66604, USA.

What are the operating hours for Subway at Fairlawn Plaza?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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