Subway

3.4
419 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Topeka Subway® Restaurant at 5421 SW 21st Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5421 SW 21st Street, Topeka, KS
66604, United States

Hours

Reviews

3.4
419 reviews
5 stars
157
4 stars
84
3 stars
55
2 stars
30
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and issues with order accuracy.

Food Quality

Several reviews mentioned inconsistent food quality, including poorly made sandwiches and unsanitary conditions.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean tables and bathrooms.

Coupon Policy

Numerous complaints were made about the refusal to accept coupons, leading to customer dissatisfaction.

Staff Performance

While some staff were praised for their friendliness and efficiency, many reviews highlighted a lack of motivation and professionalism among employees.
  • EE
    Edward Thurman (Eddie)
    Nov 7, 2025
    1.0
    Arrived at restaurant 2 employees behind counter stood there with my son for 15 min. Was never looked at, spoke to by either staff member, another 4 people came in we continued to stand there for another 10 minutes the 4 people that came in after us left, I finally ask if they knew how to address guest in restaurant they said have a nice day and never did wait on anyone needless to say I went to goodcents and was greeted when I walked in as guest should be. This happened about 4:30 on the 6th of November, will never never go back
  • EB
    Ellie Beck
    Sep 15, 2025
    5.0
    Brit, manager, is AMAZING
  • HH
    Haley Holthaus
    Jul 22, 2025
    3.0
    Online ordering. Usually a bit inconsistent with portions of sauces, but always good. Drink options are limited for self-serve, and my drink had black specks in it. The fountain could probably be cleaned better.
  • RH
    Richard Hodge
    Jun 26, 2025
    5.0
    Best location in Topeka! Excellent, friendly staff! Best Subway in Topeka!
  • GT
    Gina Turner
    Jun 18, 2025
    4.0
    Love subway...just wish they were somewhat cheaper

Frequently Asked Questions About Subway

Where is Subway located in Topeka?

Subway is located at 5421 SW 21st Street, Fairlawn Plaza, Shawnee, Topeka, KS 66604, USA.

What are the operating hours for Subway at Fairlawn Plaza?

Subway is open daily from 9:00 AM to 10:00 PM.