Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Topeka, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3721 S.w. Topeka Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,596 reviews
5 stars
714
4 stars
419
3 stars
251
2 stars
79
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with many experiencing incorrect orders.
Food Quality
There were numerous complaints about food being cold, burnt, or not fresh, with some customers experiencing food poisoning.
Customer Service
While some employees received praise for their friendliness and efficiency, many reviews highlighted poor customer service and lack of professionalism.
Order Accuracy
A significant number of customers reported receiving incorrect orders or missing items, leading to frustration.
Overall Experience
The location received mixed reviews, with some customers enjoying their experience while others vowed not to return due to consistent issues.
- SRsalena rotz6 days ago2.0I ordered a tea with a flavor add in, plus a couple of food items. I asked for one flavor. The girl seemed confused and asked me if I wanted it in a Sprite or something else instead. I said I wanted it in the tea. It was raspberry btw. She was a bit rude and obviously didn't listen, because when it came out she had put 2 flavors in it. The technology on the order kiosks needs improved, or the workers need to pay attention more. Anyways, it wasn't bad, and I'm glad the charge is only 25c, but seriously please listen. Oh, and they forgot to put the dipping sauce into the bag.
- LLLaura LeistraNov 23, 20251.0Ordered ahead on the app, 25 min to get 2 drinks. One was not correct. 7 min to get the corrected drink.
- DSDaniel SoamesNov 14, 20251.0Don't go to this Sonic unless you are prepared to wait 20mins to get your order. And then another 10 mins to get your order right.
- SHsherri r howardOct 4, 20255.0Great jr burger and onion rings and great ice tea dragon fruit mango peach
- JKJacinda “Cindy” KolbekSep 17, 20255.0Wanted a strawberry shake and did i get one. It was so thick, like I like it, full of flavor. The service was fast and courteous. I'll visit them again.