Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,159 reviews
5 stars
385
4 stars
260
3 stars
201
2 stars
109
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several customers noted rude or unhelpful behavior from staff, particularly from management.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or stale items.
- CTCraig ThomasDec 29, 20253.0Micky D's did as Micky D's does... a meal for two was $20 and we'll eat again in 5-6 hrs.
- MMMarty MartinezDec 24, 20251.0Rachel the manager on Tuesday afternoon looked over at me about 5 times and ignored me who wanted to place an order for about 10 minutes. Another customer was waiting for a cup for water also. Totally unacceptable . Never going there again.
- RQRenee QuintanillaDec 22, 20253.0Took entirely too long (20+ minutes)for our order, was not a large order, and they were not busy
- FFFlicka FlerlageDec 19, 20253.0It's okay but not the best don't believe when your truck breaks down
- JAJoseph ArcherDec 19, 20251.0Waited 45 minutes to find out that they couldn’t find my order. Made no effort to resolve the issue.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5525 SW 21st St in Topeka, KS?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery and what are its delivery hours?
Yes, McDonald's offers delivery every day from 5:30 AM to 11:30 PM.
Which services are available for ordering food at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the payment options accepted at McDonald's 5525 SW 21st St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What amenities does this McDonald's location offer to customers?
This location offers Drive-Thru service, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby coffee shops customers can visit before or after their meal at McDonald's?
Yes, nearby coffee shops include Judees Coffee, Cafe Quetzal, and Lazio’s Coffee Bar & Roasterie where customers can enjoy a variety of coffee and cafe experiences.
What entertainment or family-friendly attractions are near this McDonald's?
Going Bonkers and Bonkers amusement parks nearby provide playgrounds, arcades, and festivals, making them great spots for family fun before or after dining.
Are there any thrift stores or charity organizations close to McDonald's for local shopping?
Yes, God’s Storehouse and Goodwill Topeka are nearby thrift stores and charity organizations that customers might want to explore.