Brand Certified
McDonald's
3.4(1164 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5525 SW 21st St, Topeka, KS
66604, United States
Certified by McDonald's • Mar 01, 2026
(785) 273-1741
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,164 reviews
5 stars
386
4 stars
261
3 stars
203
2 stars
108
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing components.
Cleanliness
Several reviews pointed out unsanitary conditions in the lobby and bathrooms, with complaints about dirty tables and floors.
Food Quality
While some customers enjoyed the food, many reported issues with cold or stale items, particularly fries and burgers.
Wait Times
Many customers expressed frustration over excessively long wait times, both in the drive-thru and for curbside orders.
- BHBrittany HoltFeb 7, 20263.0Staff was rude when I was confirming my order. Snapped at me when I said "sure" instead of yes after id said yes 3 times already.
- GGGlenn GeislerJan 31, 20264.0Consistent good food. Service is fairly quick.
- LALisa AndersonJan 27, 20263.0Didn't seem busy but I had to wait awhile for my food.
- ATAntonio telfotdJan 26, 20265.0They have the best people for their customer service
- KSKalee StMireJan 12, 20261.0Every single employee and management is RAF to their customers!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5525 SW 21st St in Topeka, KS?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery and what are its delivery hours?
Yes, McDonald's offers delivery every day from 5:30 AM to 11:30 PM.
Which services are available for ordering food at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the payment options accepted at McDonald's 5525 SW 21st St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What amenities does this McDonald's location offer to customers?
This location offers Drive-Thru service, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby coffee shops customers can visit before or after their meal at McDonald's?
Yes, nearby coffee shops include Judees Coffee, Cafe Quetzal, and Lazio’s Coffee Bar & Roasterie where customers can enjoy a variety of coffee and cafe experiences.
What entertainment or family-friendly attractions are near this McDonald's?
Going Bonkers and Bonkers amusement parks nearby provide playgrounds, arcades, and festivals, making them great spots for family fun before or after dining.
Are there any thrift stores or charity organizations close to McDonald's for local shopping?
Yes, God’s Storehouse and Goodwill Topeka are nearby thrift stores and charity organizations that customers might want to explore.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website