McDonald's

3.6
2108 reviews
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Business Details

3117 S Topeka Ave, Topeka, KS
66611, United States
(785) 266-4770
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3117 S Topeka Ave, Topeka, KS
66611, United States

Hours

Reviews

3.6
2,108 reviews
5 stars
768
4 stars
481
3 stars
440
2 stars
134
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional and rude behavior from staff, particularly during late-night shifts, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation, causing frustration among customers.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold, soggy, or poorly prepared items, which detracted from their overall experience.

Cleanliness

While some customers praised the cleanliness of the establishment, others reported issues with dirty seating and unsanitary conditions.

Inconsistent Experience

Customer experiences varied significantly depending on the time of day, with better service reported during lunch and dinner compared to early mornings or late nights.
  • JG
    J C (Gaming Realm of The God)
    1 day ago
    1.0
    They have known times where systems will be down every day but never turn the online payment portal off in preparation for this. This time i was told it happens ar 2:30 am every day but this is not my first time having this issue and last time it happened during day hours. They did not give a reason though. Im frustrated that the systems dont go unavailable if they arnt avalible.
  • JW
    Jason Ward
    6 days ago
    5.0
    The nice staff comes around the dining room asking if customers need anything else! This McDonald's is clean and the staff is very good. Orders are quickly delivered to the table. Food is hot and fresh. Use the app for discounts and specials. Bathrooms are clean. Bus stop right in front. The kids play area is especially nice. This is a better than average McDonald's.
  • AH
    Amy Holbert
    Nov 16, 2025
    1.0
    We were unable to go through the drive through due to a trailer being attached to our truck. Using cash, we did not use the kiosk. Stood at the counter and waited. The woman came over with an attitude. No greeting. Felt rushed to order otherwise we would have ordered more items. I usually have a good experience and opinion of Dobski McDonald's. We will not be going back to this particular McDonald's. I'm only one customer, but how many customers does that associate treat rudely?
  • DM
    dakota may
    Nov 10, 2025
    1.0
    They’ll forget about you in the drive thru and continue to take orders from the other lane until they decide they want to help you
  • JM
    Jamie Montoya
    Nov 2, 2025
    1.0
    The staff are very incompetent and could not care less about their jobs. You will wait over half an hour for your order to be wrong. There is no way to cancel an order when the incompetent staff take over 20 min to figure things out so you are literally stuck.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Is the drive-through at this McDonald's open 24/7?

Yes, the drive-through is open 24 hours every day from Monday to Sunday.