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McDonald's

3.6
(2124 reviews)

Business Details

3117 S Topeka Ave, Topeka, KS
66611, United States
(785) 266-4770
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3117 S Topeka Ave, Topeka, KS
66611, United States

Hours

Reviews

3.6
2,124 reviews
5 stars
774
4 stars
482
3 stars
442
2 stars
137
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the restaurant, particularly the lobby and bathrooms, while others noted issues with food presentation.

Management Concerns

Feedback highlighted concerns about management behavior and employee treatment, suggesting a need for better training and oversight.

Customer Experience

While some customers had positive experiences, many expressed frustration with order accuracy and overall service, impacting their willingness to return.
  • VV
    Victor
    Feb 9, 2026
    2.0
    This specific location keeps forgetting the little things to be fast, sauces, apples , drinks
  • BH
    Blanca Cortez Hernandez
    Feb 4, 2026
    2.0
    We went to eat breakfast on 2/2/2026 and as soon as we walked in I had a bad experience. While placing our order I heard how horribly and degrading the restaurant manager was speaking to an employee that you could tell had a slow handicap disability. The manager started yelling at her to take an order to a table in very loud degrading manner and right away I felt so uncomfortable because it was upsetting to see the treatment this employee was receiving. Having a disability doesn't not give anyone the right to be spoken in such a degrading way. The other thing that I didn't feel comfortable with, was that when we received the order and I went back to ask for ketchup and sauce another lady that resembled the manager alot like ther were related by blood and seemed like she was the assistant manager, was very rude and she said she couldn't give me the sauce that I asked for to which I replied - why not if I placed and order for 2 breakfast platters? , so she did proceed to give me the sauce but in angry manner. Those 2 ladies that feel like they own the restaurant and have the right to speak and treat employees and customers in such a rude degrading manner should be put on check ✔️. I'm Hispanic and those two ladies were too and this make me feel more uncomfortable. McDonald's should teach or train management and employees and how to speak to customers and other employees with respectful way no matter who you are or what handicap you might have. Overall we always eat breakfast at McDonald's at least 4 times a week or even more when we eat dinner there also. We are not going to let this bad experience sway us away from coming back to this McDonald's or any other McDonald's in the country. We as a truck driving family appreciate the speed and value of the food Plus the app points add up way much faster than any other restaurant! Driving from California to the East Coast our first stop for a meal is McDonald's and will try to keep it that way.
  • NN
    Nothankyooo
    Jan 23, 2026
    1.0
    They're not open 24/7. Don't come at 3am
  • SW
    S W
    Dec 19, 2025
    1.0
    When you order additional add-ons that cost extra, expect to not receive them on multiple occasions because the employees of this specific McDonald’s location clearly do not have working eyeballs. Nor does management seem to care. McDonald’s corporate will be notified.
  • CL
    Cesar Lopez
    Dec 16, 2025
    5.0
    Staff was super friendly and helpful they took my order with a smile and even brought my food to my table in the Play Place!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Is the drive-through at this McDonald's open 24/7?

Yes, the drive-through is open 24 hours every day from Monday to Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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