McDonald's

3.4
1700 reviews
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Business Details

2001 N Topeka, Topeka, KS
66608, United States
(785) 232-9081
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 N Topeka, Topeka, KS
66608, United States

Hours

Reviews

3.4
1,700 reviews
5 stars
528
4 stars
380
3 stars
370
2 stars
141
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and dismissive staff, long wait times, and frequent order mistakes.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders, missing items, and poor communication regarding orders.

Food Quality

Customers expressed dissatisfaction with food quality, including cold meals, poorly prepared items, and inconsistent freshness.

Customer Experience

Several reviews mentioned a lack of attention to customers, with some feeling ignored or treated poorly, particularly in the lobby area.

Cleanliness

While some noted cleanliness, others pointed out issues with restrooms and overall maintenance of the dining area.
  • FC
    Frankee Cochran
    2 days ago
    4.0
    Sometimes they mess up the orders or forget items that were ordered, but we all have our off days.
  • DD
    Danni Dehncke
    4 days ago
    1.0
    Terrible service. They parked me for over seven minutes, then gave me the wrong food. When I went inside to get my order corrected, they gave me cold soggy food, and the ladies who is spoke with both had an attitude with me for asking for my correct order.
  • PC
    P Coch
    Nov 17, 2025
    2.0
    Fries so overcooked I can’t even chew them
  • TE
    Teresa Evans
    Nov 6, 2025
    4.0
    They're are usually great the only thing wrong with McDonald's is that their fries suck.
  • CC
    Catie
    Oct 17, 2025
    1.0
    Rude worker! Placed a mobile order. Drinks were given & I was told to be at the first window at the 2nd drive-thru window. I waited for a while & finally a gal came out. She came out with drinks & I said I already got drinks, but I need the food. I Went around again & asked for my order ince 10 or more cars at this point had received their order. Worker in the drive-thru said "Well why didn't you wait at the window?" Really??? I did, for ten minutes & no one came back out. Once I got to the 2nd window & said I need my order you could tell the food wasn't even ready. Worker apologized but good lord guys. Meanwhile it was legit just 3 meal orders. No fancy cafe drinks, ice cream, or more than 6 meals. Don't make me the bad guy for your mess up🙄😑
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2001 N Topeka, Topeka, KS?

The McDonald's at 2001 N Topeka is open from 4:00 AM to 11:00 PM Monday, and from 5:00 AM to 11:00 PM Tuesday through Thursday. On Friday, it's open from 6:00 AM to 11:00 PM. On Saturdays and Sundays, it is open 24 hours.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 4:00 AM to 11:00 PM on Monday, from 5:00 AM to 11:00 PM Tuesday through Thursday, from 5:00 AM Friday to 4:00 AM Saturday, and 24 hours on Saturday and Sunday.