Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,707 reviews
5 stars
531
4 stars
381
3 stars
370
2 stars
142
1 star
283
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and dismissive attitudes from management.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, soggy fries and improperly prepared items.
Cleanliness and Atmosphere
Some customers noted cleanliness issues and an unwelcoming atmosphere, particularly in the lobby area.
Speed of Service
Several reviews mentioned slow service, especially during peak hours, leading to frustration among customers.
- ABAmber BDec 27, 20252.0It's like the service gets worse everyone is go. They recently seem to not want to make sweet tea for the drive thru or just don't want to take the extra steps and get it from the lobby. They "try" to hard to rush and end up messing up my order every time. I specifically tell them I'm allergic to tomatoes and ask that they change their gloves, I know that they don't because both times I've had a reaction, when I've called and told them they say "they don't accommodate allergies." Well I don't accommodate incompetency so I won't return to ANY McDonald's. Prices are too high, food is excessive with grease, and there seems to be a lack of motivation with employees and management. Cooperation need to be more vigilant in checking on who they have running their stores. They lose a lot of business like this
- KLKyle LaneDec 24, 20251.0TERRIBLE CUSTOMER SERVICE!!!! WILL IGNORE YOU WHEN YOU ARE AT THE COUNTER. WILL GET YOUR ORDER WRONG EVERYTIME! WITH NO ONE BEHIND YOU IN LINE, WILL MAKE YOU PULL FORWARD WHEN ALL YOUVE ORDERED IS A DRINK?!?! THEN FORGET YOUR THERE. NEVER GOING AGAIN!!! NEED TO HIRE NEW MANAGNEMT AND NEW STAFF.
- JHJulie HatcherDec 22, 20255.0Decent service and food.
- TBTamara BourgeoisDec 15, 20251.0Every time I come to thos particular McDonald's the order is messed up some kind of way. Avoid if possible.
- CCCDec 3, 20251.0Worst management EVER. I was completely ignored in the drive-thru and when I pulled up to the window, “Adrian” immediately argued with me. Not sure if that was actually his name. This happened 12/02/2025. He was very hostile. He even threatened to call the police though there was zero reason to do so, all I was asking was to speak to someone else because he was being difficult and just REFUSED to listen. If you hate your job that much, do us all a favor and quit. He should not be a manager at all. He immediately assumed I was lying. That is NOT customer service. I was like… no wonder y’all released the grinch happy meals today… cause a bunch of grinches work here lol if management is reading this, yall need to do better because I guarantee with the way you acted tonight you will lose your jobs in no time!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2001 N Topeka, Topeka, KS?
The McDonald's at 2001 N Topeka is open from 4:00 AM to 11:00 PM Monday, and from 5:00 AM to 11:00 PM Tuesday through Thursday. On Friday, it's open from 6:00 AM to 11:00 PM. On Saturdays and Sundays, it is open 24 hours.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 4:00 AM to 11:00 PM on Monday, from 5:00 AM to 11:00 PM Tuesday through Thursday, from 5:00 AM Friday to 4:00 AM Saturday, and 24 hours on Saturday and Sunday.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, this McDonald's offers delivery with operating hours from 5:00 AM to 10:30 PM Monday through Thursday, 5:00 AM to midnight on Friday, 24 hours Saturday, and 4:00 AM to 10:30 PM Sunday.
Does this McDonald's location provide curbside pickup or no-contact delivery options?
Yes, this McDonald's supports curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from McDonald's using a mobile app?
You can download the McDonald's app from the Apple App Store or Google Play Store to place orders conveniently.
What are some nearby food options if I want to explore the area near McDonald's at 2001 N Topeka?
Nearby dining options include Scotch Fabric Care Services, Baker's Dozen (donuts and bakery), Jimmy John's sandwich shop, Taco Bell, Wendy's, and Chipotle Mexican Grill, all within close proximity.
Are there any nearby fitness or wellness centers near this McDonald's?
Yes, Genesis Health Clubs - Topeka North is nearby if you're looking for gym or wellness facilities.
What are some nearby services or stores that customers could visit after dining at McDonald's?
Nearby places include Metro by T-Mobile for mobile phones, Revive Salon for beauty services, and CoreFirst Bank and Trust for banking needs.