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Jimmy John's

3.3
(242 reviews)
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Business Details

1025 SW Wanamaker Rd, Topeka, KS
66604, United States
(785) 272-0000
https://locations.jimmyjohns.com/ks/topeka/sandwiches-1040.html

About

Sandwich Restaurant

Location

Jimmy John's
1025 SW Wanamaker Rd, Topeka, KS
66604, United States

Hours

Reviews

3.3
242 reviews
5 stars
86
4 stars
46
3 stars
26
2 stars
23
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving stale bread or incorrect sandwich ingredients.

Positive Experiences

Despite the negative feedback, several customers praised the food quality and friendly service at times.

Management Concerns

Many reviews indicated a lack of effective management, leading to operational issues and high employee turnover.

Drive-Thru Challenges

Customers frequently mentioned difficulties with the drive-thru service, including lack of communication and slow service.
  • DU
    Dakota Uhler
    1 day ago
    2.0
    3/1/26 @ 7:30pm First time at a Jimmy John's. I got the ultimate Italian and it was not good. I ended up throwing 3/4 of it out. On top of that my coworker was trying to get a giant size sub and the girl told him they didn't have anymore bread so he needed to get the regular size. What??? It's 7:30, you guys close at 10. Maybe she meant something else, idk. I guess she helped him out tho because he ended up throwing his out too so he didn't waste as much money. Dude who took my order seemed chill. Only positive thing about it.
  • BH
    bob hunter
    Nov 29, 2024
    5.0
    Fantastic customer service Ordered on line and the order never showed mightve gotten swiped might have been at wrong address but the gentleman at the store quickly remade the order and brought me a replacement great people working there and I wish them well.
  • TS
    Tessa Schmidt
    Jun 13, 2023
    3.0
    They got my order wrong and my sandwich was horrible.
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