Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Inconsistencies in food quality were noted, with some customers receiving stale bread or incorrect sandwich preparations.
Management Concerns
Several reviews indicated mismanagement at this location, including running out of essential items like bread and high employee turnover.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service when orders were correct.
KS
Kalee StMire
Aug 23, 2025
1.0
This store really needs 2 be looked @ ! I went thru the drive thru @ Jimmy John's on Wanamaker Road yesterday 2 order a giant # 14 w/ no lettuce, no tomatoes & no cucumbers add onions & extra mayo. I also had ordered a giant # 15 w/o tomatoes add provolone cheese, extra mayo & onions. I get up 2 the window & hand him a $50. Explain it's all I have as the order was $41.⁰⁰. He said that they couldn't take it as they didn't have $9.⁰⁰ in change. I said that they just lost a customer and wasted product d/t bad & atrocious customer service skills! I am not returning & I will inform all friends to do the same. This isn't the first time I have had at this store! I am going to fill out the rest as if I had actually completed my order!
TG
Travis gould
Aug 19, 2025
5.0
Great service, great food friendly employees. East coast Italian is def the winner here but the #4 is delish as well
JJ
Juan Jalil
Aug 6, 2025
5.0
My favorite subs! Never a bad experience at JJ's!
JB
Justyn Becker
Jul 30, 2025
4.0
This Jimmy Johns is doing better than the one on Gage Blvd and North Topeka in my opinion.