Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers praised the food, others complained about missing ingredients, stale bread, and overall inconsistency in quality.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions, including hair found in food.
Speed of Service
Customers experienced mixed reviews on speed, with some noting fast service while others reported long wait times and delays.
Customer Experience
Overall, customer experiences varied widely, with some enjoying friendly service and others feeling dismissed or disrespected.
LD
Laura Davis
Jan 17, 2026
5.0
1/16/26
Had the best experience. Started out not so great. But the crew working getting 5 gold stars for righting my order ASAP and with great attitudes to boot! Love this store thanks Jimmy Johns crew!
AN
Alyvia Newcomb
Oct 11, 2025
3.0
watered down doctor pepper with hair in it.
MT
Matthew Thomas
Oct 1, 2025
5.0
Nice friendly people. 4th stop before deciding to buy food... The only place the said hello when you entered the building... Will visit again.