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Dunkin'

3.4
(981 reviews)

Business Details

4009 SW 21st St, Topeka, KS
66604, United States
(785) 272-2225
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Topeka, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4009 SW 21st St, Topeka, KS
66604, United States

Hours

Reviews

3.4
981 reviews
5 stars
369
4 stars
187
3 stars
104
2 stars
89
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

While some staff were praised for being friendly, many reviews highlighted unprofessional behavior and rudeness from employees.

Product Availability

Numerous customers noted that the location often runs out of menu items, including donuts and drinks, leading to disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and food items, impacting the overall experience.

Management Issues

Many customers expressed concerns about poor management and staffing, indicating a need for better organization and training.
  • RR
    Roy
    Feb 6, 2026
    1.0
    Waited like 15 min with 3 cars ahead of me. Missing an item and then gave me sausage croissants instead of sausage bagels. I always regret going. I don't know why I keep trying.
  • AP
    Amanda Phillips
    Feb 4, 2026
    3.0
    Service was great but hash browns looked and tasted horrible. Didn’t open up the food until I got home so I wasn’t going to go back.
  • DH
    Donald Hendrix
    Feb 2, 2026
    1.0
    The employees at this location like to work without gloves which is both nasty and improper to Dunkin’s own standards of work
  • KI
    Kassidy Mac Intyre
    Nov 17, 2025
    5.0
    We’re from Canada and this was our first time at a Dunkin’! The staff were so friendly and fun! 🇨🇦🇨🇦🇨🇦 #eh #doubledouble #hockey #toque #toboggan #maplesyrup
  • NN
    Natalie
    Oct 26, 2025
    1.0
    Get the same exact order of coffee everytime I come here and it’s usually delicious, this time it tasted horrible and nothing like usual. Whoever was working at 10am on Oct. 26th needs re-trained :)

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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