Dunkin'

3.4
973 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Topeka, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4009 SW 21st St, Topeka, KS
66604, United States

Hours

Reviews

3.4
973 reviews
5 stars
366
4 stars
187
3 stars
103
2 stars
89
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food/drink preparations.

Staff Performance

Feedback indicated a lack of professionalism and organization among staff, with several customers noting unhelpful or rude behavior.

Product Availability

Numerous customers expressed frustration over the unavailability of menu items, particularly donuts, which are a key offering.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and food items not being properly handled.
  • KI
    Kassidy Mac Intyre
    Nov 17, 2025
    5.0
    We’re from Canada and this was our first time at a Dunkin’! The staff were so friendly and fun! 🇨🇦🇨🇦🇨🇦 #eh #doubledouble #hockey #toque #toboggan #maplesyrup
  • NN
    Natalie
    Oct 26, 2025
    1.0
    Get the same exact order of coffee everytime I come here and it’s usually delicious, this time it tasted horrible and nothing like usual. Whoever was working at 10am on Oct. 26th needs re-trained :)
  • TA
    toya austin
    Oct 25, 2025
    1.0
    Disgusted!! Waited 20 mins for my order because someone came right off the street and made theirs before paying customers. I saw ball scratching boxes everywhere. I got my food but im not going to eat it my soul won't let me.
  • TM
    Taquoshia Majors
    Oct 6, 2025
    1.0
    This location truly needs to look into better management. The woman who manages the morning shift is very unorganized, does not pay attention to detail, and it very unprofessional. This has been the third time I have receive a messed up order from her and sad to say that I will no longer visit this location. My order is always very simple, Large Hot Flavored Coffee with Cream and Sugar. Every time she is managing I receive a cold coffee (not iced just coffee that has been sitting all morning) I always receive a size other than a large and she always gets the total wrong. Large hot coffee always cost me around $3.55 - $3.65, two weeks ago I order my usual and she tried to charge me $6.55. All in all, I have seen this place change staff weekly, the management of the location truly need to be evaluated and people currently in charge of the operation of services needs to be reconsidered.
  • LC
    Layla Collins
    Sep 29, 2025
    5.0
    Logan and Heidi were awesome! They were very nice and got my order to me quick!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Topeka, KS?

Dunkin' in Topeka, KS is open daily from 4:30 AM to 11:00 PM.

Does Dunkin' in Topeka offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.