Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
817 reviews
5 stars
325
4 stars
195
3 stars
102
2 stars
55
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about items being missing or not meeting expectations.
Staffing Problems
Numerous customers noted that the location often had staffing shortages, resulting in closures and poor service.
Pricing Concerns
Several reviews highlighted that the prices were considered high relative to the quality and portion sizes of the food.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in the overall experience.
GH
Greg Humlicek
Feb 21, 2026
1.0
Waited 40 minutes to get cold food. Workers standing around not taking orders for people waiting in line. Worst DQ experience ever. AVOID!
BS
Brandy Smith
Jan 4, 2026
5.0
First time I went and got food it was absolutely delicious, the second time it was okay. But I gave the benefit of the doubt and it could have been a new hire.
TW
Tamaira Winstead
Dec 24, 2025
2.0
$18..... Chicken strip basket and 1 blizzard, no drink. Expensive as heck. Ok. Whatever. But then on top of it they have now REMOVED the gravy from the basket, so no gravy... Which is why I wanted the chicken strip basket, the chicken and gravy. My bread was not buttered and my fries were cold. Screw you guys. Alot of nerve to charge like that and provide the low quality and trickiness you provided. Dairy Queen just keeps getting more and more expensive while removing the things that give their menu quality.
KW
Kip Walker
Nov 19, 2025
4.0
The burgers were good and fresh
JH
Justyn Huffman
Nov 13, 2025
2.0
So, I haven't been here to dairy Queen in awhile and decided to give it a shot.
The young man at the register was good and polite at taking orders.
I got my food and it wasn't how, but not cold either. The blizzard was dripping all over the table.
I spoke to an employee about it and she made me a new one. It still wasn't perfect but she explained why and I could see that. The frustrating thing is when I asked about it being turned upside down. She told me they have never done that, I know this to be a lie, because I've earned a free blizzard from it many years ago, so never was incorrect. They even wrote my name in a white binder at the time that's how I know they did and there aren't very many dairy queens that serve for in topeka. That's common knowledge.
Another thing that made me upset was that while I was eating around 2:45-2:50pm. I watch this kid spray a can of raid on his way back from the front to the back of the kitchen and sprayed the chemical on the tables themselves. It's been almost ten minutes as I've been here and writing this that never has he came back to wash the tables off he covered in poison.
If you get sick and ate here. You know why. Check the cameras if you like. It was very upsetting and I definitely won't be coming back.
So, glad braums is coming to topeka after this experience.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries as its main menu items.
Where is Dairy Queen Grill & Chill located?
It is located at 3320 SW 29th St, Topeka, KS 66614-2011, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru available for customer convenience.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor and outdoor seating options for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the restaurant welcomes families and is suitable for children.
Can I order food online or get mobile deals from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup and access exclusive mobile deals by downloading their app.
What are some popular specialties at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQ cakes.
What nearby places can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Home 4 Me real estate, Sun-Tana Salons for beauty and skin care, and Raintree Apartments for accommodations.
Are there any health or medical services near Dairy Queen Grill & Chill?
Yes, nearby medical services include optometrists like Dr. Lora Durst and Lora L. Durst, Midwest Hearing Aids, and counseling services such as Sharon Mayo Counseling Services.
How can nearby attractions enhance my visit to Dairy Queen Grill & Chill?
You might enjoy a beauty treatment at Sun-Tana Salons before or after your meal, or visit Raintree Apartments if you're looking for accommodation nearby.
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Certified March 01, 2026Yext Knowledge Graph
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