Chipotle Mexican Grill

2.7
179 reviews
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About

Mexican Restaurant
Chipotle North Topeka is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2014 NW Topeka Blvd, Topeka, KS
66608, United States

Hours

Reviews

2.7
179 reviews
5 stars
56
4 stars
12
3 stars
12
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, cold food, and inconsistent flavors.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and food preparation areas.

Management Concerns

Several reviews pointed to management problems, including inadequate staffing and poor training, leading to a negative dining experience.
  • DW
    Derek Wallace
    5 days ago
    1.0
    This location used to be decent but has drastically gone downhill. The double protein bowl I ordered online had light rice but only a single scoop of chicken on it— such a rip off. The rice was so undercooked, which made it difficult to enjoy our meals. My wife ordered a salad bowl which we found out had no lettuce on it at all when we got home and it looked like someone had already eaten half of her meal. Very disappointing experience when we were excited to use Chipotle gift cards we got for Christmas. With so many consistently bad reviews… Might be time to shut this one down.
  • SW
    Savannah Wallace
    5 days ago
    1.0
    Quality has gone way down hill. The rice is always undercooked. Most recently I ordered a salad online and they didn’t put any lettuce on it. Edited to add photo. It was also drenched in sour cream.
  • WO
    Woodlyn OByrne
    Jan 2, 2026
    1.0
    Terrible service, they don’t get orders correct especially takeout and pickup. I order a chicken quesadilla with sides, and there is no chicken in the quesadilla and I got none of my sides, this isn’t the first time this has occurred
  • CK
    Caitlyn Koebbe
    Jan 2, 2026
    1.0
    Ordered pickup on New Year’s Eve and, in the middle of my meal, pulled a chewed-up fingernail out of my mouth. After that, my entire family was unable to finish their food. I wrapped the fingernail in a paper towel and returned to the store, where I was told the only option they could offer was an 1-800 number. I’ve now been calling for four days requesting a refund. Each time, I’m told a report was sent to an “incident team” who will only follow up by email. I have yet to receive any email or resolution. This experience was disgusting and extremely disappointing, both in food safety and customer service.
  • DD
    Dev
    Dec 6, 2025
    2.0
    Ok, but the salt taste is extreme, at times borderline unpalatable.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill North Topeka located?

Chipotle Mexican Grill North Topeka is located at 2014 NW Topeka Blvd, Shawnee, Topeka, KS 66608, USA.

What are the operating hours of Chipotle Mexican Grill North Topeka?

The restaurant is open daily from 10:45 AM to 10:00 PM.