Chipotle North Topeka is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including small portions, cold food, and inconsistent flavors.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and food preparation areas.
Management Concerns
Several reviews pointed to management problems, including inadequate staffing and poor training, leading to a negative dining experience.
DW
Derek Wallace
5 days ago
1.0
This location used to be decent but has drastically gone downhill.
The double protein bowl I ordered online had light rice but only a single scoop of chicken on it— such a rip off. The rice was so undercooked, which made it difficult to enjoy our meals. My wife ordered a salad bowl which we found out had no lettuce on it at all when we got home and it looked like someone had already eaten half of her meal. Very disappointing experience when we were excited to use Chipotle gift cards we got for Christmas.
With so many consistently bad reviews… Might be time to shut this one down.
SW
Savannah Wallace
5 days ago
1.0
Quality has gone way down hill. The rice is always undercooked. Most recently I ordered a salad online and they didn’t put any lettuce on it. Edited to add photo. It was also drenched in sour cream.
WO
Woodlyn OByrne
Jan 2, 2026
1.0
Terrible service, they don’t get orders correct especially takeout and pickup. I order a chicken quesadilla with sides, and there is no chicken in the quesadilla and I got none of my sides, this isn’t the first time this has occurred
CK
Caitlyn Koebbe
Jan 2, 2026
1.0
Ordered pickup on New Year’s Eve and, in the middle of my meal, pulled a chewed-up fingernail out of my mouth. After that, my entire family was unable to finish their food.
I wrapped the fingernail in a paper towel and returned to the store, where I was told the only option they could offer was an 1-800 number. I’ve now been calling for four days requesting a refund. Each time, I’m told a report was sent to an “incident team” who will only follow up by email. I have yet to receive any email or resolution.
This experience was disgusting and extremely disappointing, both in food safety and customer service.
DD
Dev
Dec 6, 2025
2.0
Ok, but the salt taste is extreme, at times borderline unpalatable.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill North Topeka located?
Chipotle Mexican Grill North Topeka is located at 2014 NW Topeka Blvd, Shawnee, Topeka, KS 66608, USA.
What are the operating hours of Chipotle Mexican Grill North Topeka?
The restaurant is open daily from 10:45 AM to 10:00 PM.
What type of cuisine does Chipotle Mexican Grill North Topeka serve?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle North Topeka offer online ordering?
Yes, you can order online through their website or mobile app for convenient pickup or delivery.
How can I contact Chipotle North Topeka via email or phone?
You can email them at KS.4375.NorthTopeka@chipotle.com or call +1 785-329-4234.
What is Chipotle's commitment to food quality?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms practicing humane and sustainable methods, without artificial colors, flavors, or preservatives.
Which nearby restaurants can I visit along with Chipotle Mexican Grill North Topeka?
Nearby restaurants include Dairy Queen, Wendy's, Taco Bell, Qdoba Mexican Grill, Ling's Cafe, Jimmy John's, and Papa Murphy's, offering a variety of dining options around the area.
Are there any fitness centers near Chipotle Mexican Grill North Topeka?
Yes, Genesis Health Clubs - Topeka North and Danger-Fire Promotions Boxing & MMA are nearby gyms where you can work out before or after dining at Chipotle.
What nearby stores can I visit for shopping in the Chipotle North Topeka area?
You can visit nearby stores like Dollar General, Dollar Tree, MAJ-R Thrift, Payless ShoeSource, and RadioShack for various shopping needs.
Does Chipotle North Topeka have a presence on social media?
Yes, Chipotle is active on platforms including LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter to keep customers informed and engaged.