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Arby's

4.0
(748 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5930 Sw Huntoon Street, Topeka, KS
66614, United States

Hours

Reviews

4.0
748 reviews
5 stars
351
4 stars
206
3 stars
94
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised friendly and helpful service, others reported rude behavior and poor handling of issues.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like cold items, incorrect orders, and poor food handling, alongside some positive mentions of specific menu items.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting clean dining areas while others pointed out unsanitary conditions.

Order Accuracy

Numerous complaints were made regarding incorrect orders and missing items, indicating a recurring issue with order accuracy.
  • PP
    Pubert
    Feb 17, 2026
    1.0
    Got lunch, they were in a hurry and didn’t cook my food all the way. I’ve had food poisoning for 2 days now. I’m never coming back do not recommend.
  • AT
    Angi Taylor
    Feb 4, 2026
    5.0
    Love roast beef & shake!!
  • AN
    Angel Nalley
    Jan 27, 2026
    4.0
    Live it and sometimes I get food that had to be remade and sloppy dippers made so had to go back gor them to make me a other one
  • AH
    Amber Hill
    Jan 25, 2026
    1.0
    We spent over $100 on food for our family and we didn't get everything. So we called and they told us to come back and they would make it right. I sent my husband and they still didn't give us everything. I ordered 12 meals and they only gave us 9 drinks. I am HIGHLY Ticked off!
  • NC
    Nicole Cox
    Dec 12, 2025
    5.0
    They were super friendly and quick. The apple pie shake is just like drinking an apple pie in the best ways!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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