Sonic Drive-In

3.4
618 reviews
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Business Details

909 N Webster, Springhill, KS
66083, United States
(913) 592-9310
http://www.sonicdrivein.com/locations/us/ks/springhill/909-n-webster/store-3454
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springhill, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 909 N Webster for the ultimate SONIC experience!

Location

Sonic Drive-In
909 N Webster, Springhill, KS
66083, United States

Hours

Reviews

3.4
618 reviews
5 stars
200
4 stars
132
3 stars
103
2 stars
58
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times and slow service, with many expressing frustration over delays in taking orders and delivering food.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served, leading to customer dissatisfaction.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, stale, or poorly prepared items, affecting overall customer experience.

Staff Competence

Several reviews pointed to a lack of training and professionalism among staff, with instances of rude behavior and poor customer service noted.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that experiences can vary.
  • JR
    jacob redburn
    Nov 6, 2025
    1.0
    Waited 15 mins to order and was still never helped. Come on guys. It should be a quick stop not a 30 min deal to get 4 drinks
  • SW
    Savanna Worthington
    Nov 1, 2025
    5.0
    Just went and ordered desserts and drinks. TREY served and made our blasts. They are the most beautiful blasts I’ve ever seen. We didn’t get to see the blasts until he had walked away but we were very impressed!
  • JM
    Jennifer Murphy
    Oct 23, 2025
    3.0
    Went here for lunch today. I got a onion rings, new toffe carmel pastry and chicken bites. Everything was good except the chicken bites I was very disappointed in. I only got 5 chicken bites in my order 2 of which were very tiny. They normally would have cost me 4.99 but I had a deal so they ended up being free. I would have really been upset if I paid 4.99 for those. I hope this isn't what I should expect if I bought these. I dont think I will be ever buying them considered that thats what I got. Everything else was good and the service was very fast.
  • BC
    boards of canada
    Oct 17, 2025
    1.0
    Slow
  • SC
    S C
    Sep 11, 2025
    1.0
    I ordered online and they made me go inside to get my food. It was so weird the point of ordering something like sonic is to stay in the car. Also they forgot my straw but it’s fine I don’t need one because “save the turtles” and whatnot
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